
DocTract Reviews
Total 5 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Benjamin
Machinery, 500+ employees
Less than a year
“Easy to use document management system!
Pros
It offers a lot of different ways to design workflows and processes for managing important documents. I really like its flexibility.
Cons
Right now each document gets its own email notification. When handling large volumes of documents it would be much more efficient to have batch email notifications with a list of multiple documents.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abby
Banking, 500+ employees
Less than a year
“Best choice for a great document management experience
Pros
DocTract gave us a great experience for both administrators and employees right from the first demo making it the clear winner for customization and document management. Its great knowing this software helps keep both our policies and documents updated and simple for our employees to use in such a fast changing regulatory world. A major feature for us is the audit trail which helps us track and understand policy changes, when they happened and who made them. Saves us a lot of time.
Cons
We wanted a few features that were not there previously but I would have to say that DocTract has been very receptive to our requests and keeps us in the loop about any updates or new features. They value our feedback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mary
Hospital & Health Care, 500+ employees
More than a year
“Effective document management
Pros
This is a great tool for managing policies with an easy setup and user friendly design. Employees can quickly find what they need using keywords or organized labels. While on the admin side the team can easily collaborate, monitor revision changes and track trends in usage. Easy and useful for both sides alike.
Cons
Unable to edit the revision number. It would be great if minor changes like spacing adjustments or font tweaks could be made without changing the revision number.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Delaney
Banking, 51-100 employees
Less than a year
“Incredible system
Pros
We really appreciate how easy it is to get started and how helpful the staff is. After going through the setup and training, any maintenance we need to do is fast and simple. The document linking feature and the great search tool are also very helpful for everyone!
Cons
Can't really think of anything bad! DocTract has made a huge difference for our organization and we haven't faced any problems with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Esther
Government Administration, 500+ employees
Less than a year
“Great customer service
Pros
The platform is really easy to use. The customer service is well trained and never disappoints. They are a great help.
Cons
I sometimes forget all the little tips and tricks that come with using all of DocTract's features.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10