Total 7 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

14%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anna

Automotive, 500+ employees

Less than a year

5.0

Innovative tool for managing risk and controls

Pros

The professional support during the decision making process was key to our decision to work with Together Secure. Contact was quick and simple and we received regular updates on developments. Plus the user friendly interface, SSO login and cloud solution options were also big pluses.

Cons

I feel like the reporting system still has room for improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Thomas

Management Consulting, 500+ employees

Less than a year

5.0

Implementing Tax CMS is simple with it

Pros

Risk assessment is pretty user friendly and the presentation can be customized. Plus it saves us a lot of time. The Risk-Control Matrix (RKM) is visually appealing. Employees who were used to an Excel based RKM quickly adapted to this pretty quickly. A Tax Compliance Officer is also well supported in their duties, both in terms of planning and executing controls. The reporting options are practical and visually appealing. Also the customer support they offer is simply excellent!

Cons

Many companies use Excel for displaying a Risk Control Matrix because employees are familiar with working in Excel. However it really shows its strengths when it comes to regularly updating risk assessments, coordinating with different departments and performing and documenting controls. But users will need some training to get started but I would say it is definitely time well spent.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J
Josef

Construction, 500+ employees

More than a year

4.0

reliable security companion

Pros

HITGuard's ability to adapt to different threats or work effectively in various environments is impressive. Also the customer service is excellent amazing as they are always available to assist us with any questions or issues.

Cons

Setting up or configuring it is not as easy as I expected and requires additional training or expertise.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

A
Alfred

Building Materials, 500+ employees

More than a year

5.0

Comprehensive ISMS software

Pros

The extensive features for managing audits, actions and controls, along with continuous updates and close contact with the manufacturer have proven pretty advantageous to us.

Cons

It is not a plug and play solution so having in-depth knowledge of the subject matter is pretty essential.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rene

Logistics and Supply Chain, 500+ employees

Less than a year

5.0

Excellent user-friendliness

Pros

HITGuard brings all relevant data from a GRC tool into one database which can be used across different process and resource layers like ISMS or DSMS. The web interface is simple and the WYSIWYG editor for structural analysis is surprisingly detailed. Plus it helps model and visualize dependencies and risks across different layers like processes, resources which is essential for high-level insights into complex systems. Also the customer support is far above industry standards responding quickly and flexibly to our feedback or requests.

Cons

The built-in report templates do not allow for much customization. So I feel like it would be great to have a WYSIWYG editor similar to the structural analysis to make changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J
Jasmin

Health, Wellness and Fitness, 500+ employees

More than a year

5.0

Easy to use and handles every scenario

Pros

I find the software pretty easy to use and provides practical, efficient support. Plus it is fast and continuously updated.

Cons

So far the software is only available in German and English. More language options would be nice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Bernhard

Computer & Network Security, 1-10 employees

Less than 6 months

5.0

A trustworthy system for IT security management

Pros

The tool is easy to get started with and requires minimal training. Also it is flexible and allows us to start with a reduced scope which you can gradually expand over time.

Cons

No complaint but a suggestion from my side that an integration with Jira and Teams to map workflows would be very useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10