Total 7 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

43%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M
Marco

Information Technology and Services, 11-50 employees

Less than a year

4.0

Complete risk management solution

Pros

This software provides us with complete financial policy management and allows for real time tracking of transactions. It reduces our workload and is efficient.

Cons

We havent had any major issues at any step with this software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

T
Tracey

Education Management, 500+ employees

More than a year

5.0

Amazing platform

Pros

I really enjoy using this platform and how easy it makes my work. The good thing is this platform keeps getting better with time. The customer support team at HSI Donesafe is incredible. They are always there when I need them. I also love that theres training available at all times for new employees.

Cons

It would be helpful if there were more dates dedicated for training.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S
Sue

Plastics, 101-500 employees

Less than a year

4.0

I really like it!

Pros

The only program I use is Solv. My experience with HSI regarding this platform has been amazing and productive.

Cons

Cant say I dislike anything about it at this point.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K
Kylie

Logistics and Supply Chain, 500+ employees

More than a year

5.0

A great tool

Pros

The user friendly nature and the great support that this tool provides has helped me make my operations well organized and efficient.

Cons

It can be a bit tricky to customize reports to fit our exact needs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

L
Luke

Construction, 101-500 employees

Less than a year

5.0

Accessible and easy

Pros

I really like how simple it is to use the system and how accessible it is for users. Since we work with multiple systems I appreciate how well they all integrate with each other.

Cons

A small downside is that the systems work in different ways. Would be nice if they work alike.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

H
Herman

Food Production, 500+ employees

Less than a year

4.0

Meets most of our needs

Pros

Its super flexible and can be customized to fit the organization's needs through the admin backend. Consultants are there to help with complex automations. It meets most of the system requirements for the organization despite being slightly limited in some ways.

Cons

The reporting dashboard doesnt offer as much as Power BI. To perform better analysis, you have to export data.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

S
Sarah

Hospital & Health Care, 500+ employees

More than a year

5.0

Easy to use system

Pros

We found it very easy to get the hang of. New staff can learn it quickly and training takes hardly any time.

Cons

Not as user friendly on a phone. An app would be a great addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9