Total 7 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

43%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

SK

Subramanyam K.

Mid Market, 51-100 employees

5.0
December 2024

Proven highly valuable for us

Pros

Working with this tool has been proven highly valuable for us in managing user access. Also the interface is clean and user friendly. Plus it keeps everything secure. One standout feature is how it automates employee lifecycle management and offers AI-powered monitoring with detailed behavioral reporting.

Cons

The help documentation could definitely be more comprehensive and I found myself wishing there were better tutorials to really get the most out of all the features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

AG

Anirudh G.

Small Business, 11-50 employees

4.0
December 2024

Integrates well with others

Pros

The SSO integration was simple and I really appreciated how customizable everything is for our applications.

Cons

Well it is hard to find any real downsides so far as everything has been working well for me.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

JMR

Jerome Manuel R.

Mid Market, 51-100 employees

5.0
February 2024

Solid identity management solution

Pros

I like that Infisign uses Zero Trust architecture making it a secure platform and giving me peace of mind when handling sensitive data.

Cons

To be honest I have not run into any real issues or downsides with this platform so far.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SA

Srinivasan A.

Small Business, 11-50 employees

4.0
February 2024

Pretty secure and reliable

Pros

One thing I like about it is that this gives us one central place to handle all our user credentials and access permissions which makes the whole lifecycle management process so much more streamlined.

Cons

The reporting and logging features still feel like they are playing catch-up though I noticed thay have made some progress recently.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

SL

Sara L.

Marketing, 51-100 employees

5.0
February 2024

Love it!

Pros

I love that fact that this eliminates the hassle of remembering passwords through biometric authentication. Plus the Zero Trust security approach gives me confidence that my digital accounts are properly protected. And now logging in has become completely seamless and I don't have to worry about security breaches anymore.

Cons

Infisign software is not as well-known as it could be and I would really prefer more comprehensive technical documentation.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

KR

Kevin R.

Mid Market, 51-100 employees

4.0
January 2024

Good tool

Pros

The Zero Trust Authentication Templates make it really easy to share identity info in a controlled way and I like how they establish secure connections based on our organizations verification policies.

Cons

There really are not any major issues to complain about as everything works as we expected.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

SS

Sam S.

Mid Market, 51-100 employees

5.0
January 2024

Excellent IAM Solution with Key Features

Pros

Implementing this passwordless SSO solution has really streamlined how we access different systems throughout our organization. Also the workflow improvements have been noticeable and I have seen a real boost in both productivity and security across the board.

Cons

I am hoping they expand their PAM features soon since it is on their roadmap but right now they are pretty limited.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8