Iristrace

Iristrace Reviews

Total 2 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

LP
Luis P.

Food & Beverages, 500+ employees

Less than a year

4.0

“Helped us move away from paper-based processes”

Pros

It has been a key part of our company's digitalization strategy since it allowed us to move away from paper-based processes and bring quality control and food safety management together in a single tool.

Cons

We've shared a few improvement suggestions for certain features with the projects department.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

NO
Natalia O.

Food Production, 500+ employees

Free Trial

5.0

“we can tailor the site”

Pros

Working with it has been very simple for both the frontline staff and the people responsible for editing templates. One of the biggest advantages for us is being able to tailor the site exactly to our needs. We don't have to rely on the product administrators for approvals because we have full control over the software and over the interactions between the departments we choose to include in the app. It also lets us manage checklist traceability and build workflows that fit our processes best. Features like email notifications, photo attachments and the comments section add a lot of value to the overall experience.

Cons

There is still room to improve label management and add more automated functions. It would also help if users had more options to manage workflows based on checklist answers. Overall, I think the team should pay closer attention to customer feedback and prioritize the most requested features when deciding what to improve in the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8