Iristrace Reviews
Total 2 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Food & Beverages, 500+ employees
Less than a year
“Helped us move away from paper-based processes”
Pros
It has been a key part of our company's digitalization strategy since it allowed us to move away from paper-based processes and bring quality control and food safety management together in a single tool.
Cons
We've shared a few improvement suggestions for certain features with the projects department.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Food Production, 500+ employees
Free Trial
“we can tailor the site”
Pros
Working with it has been very simple for both the frontline staff and the people responsible for editing templates. One of the biggest advantages for us is being able to tailor the site exactly to our needs. We don't have to rely on the product administrators for approvals because we have full control over the software and over the interactions between the departments we choose to include in the app. It also lets us manage checklist traceability and build workflows that fit our processes best. Features like email notifications, photo attachments and the comments section add a lot of value to the overall experience.
Cons
There is still room to improve label management and add more automated functions. It would also help if users had more options to manage workflows based on checklist answers. Overall, I think the team should pay closer attention to customer feedback and prioritize the most requested features when deciding what to improve in the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8