Osprey Flight Solutions

Osprey Flight Solutions Reviews

Total 10 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

CS
Calum S.

Insurance, N/A employees

Less than 6 months

5.0

“Invaluable for real-time risk monitoring”

Pros

It has been incredibly valuable for assessing real-time, high-risk situations especially with everything happening in the Middle East right now.

Cons

A small improvement would be adding alert filters so I could choose to receive notifications only for specific threats like war or terrorism instead of weather-related alerts and everything else.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

LV
Luke V.

Airlines/Aviation, N/A employees

Less than a year

5.0

“Detailed threat analysis powerhouse”

Pros

Every day, it plays an important role in our business for threat analysis and incident reporting. It's a very capable tool and the customer service has been excellent as well. Our Client Success Managers are consistently available to support our operation and respond quickly whenever we have questions or concerns about the platform.

Cons

A few features are only available through the purchase of additional Osprey products and the platform does cost more than some competing options. Even with that, we haven't seen anything else on the market that matches it's level of detail so we're happy with it and have no plans to switch.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

NZ
Nicole Z.

Airlines/Aviation, N/A employees

Less than a year

5.0

“Helpful country risk reports”

Pros

The country reports have been really valuable for underwriting and for getting a better understanding of the risks in different regions.

Cons

At first, the number of emails felt overwhelming but thanks to the support, I was able to condense them into one daily email which helped a lot.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

AB
Awais B.

Airlines/Aviation, N/A employees

More than a year

5.0

“Top-tier support and usability”

Pros

Very user-friendly and having a dedicated client success manager really helps make sure expectations are being met.

Cons

There's no way to combine multiple reports into a single document.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SO
Safa O.

Airlines/Aviation, N/A employees

Less than 6 months

5.0

“Real-time alerts”

Pros

Having real-time flight analysis, critical warning alerts and quick review tools makes this product extremely valuable for our operation.

Cons

Up to this point, the product has been very useful for our company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RT
Richard T.

Insurance, N/A employees

Less than a year

5.0

“knowledgeable analysts”

Pros

To have up-to-the-minute information on countries and conflicts around the world has been useful. The analysts are exceptionally knowledgeable and share objective facts instead of subjective opinions which makes the information much easier for us to assess and act on. The geographic view on the explore page is also very useful since it helps us gauge the risk of recent pings in specific areas within a territory. On top of that, the regular conflict updates have been excellent.

Cons

Nothing comes to mind as a negative.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AW
Alexander W.

Airlines/Aviation, N/A employees

More than a year

5.0

“Covers events well”

Pros

From day one, the platform has been very user-friendly. It covers events well and connects nicely with our flight planning system which makes the overall workflow much more efficient.

Cons

the report customization options are fairly limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AW
Adam W.

Airlines/Aviation, N/A employees

More than a year

5.0

“Convenient color-coded map”

Pros

Having the information needed to make informed decisions available with just a click is incredibly helpful and the simple color-coded world map makes everything visually appealing and quick to understand.

Cons

I haven't come across any issues with it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

RK
RAPOLAS K.

Airlines/Aviation, N/A employees

Less than a year

5.0

“They listen to feedback”

Pros

I really appreciate that they listened to feedback and actually acted on it. The alert layout for updates has been improved and new information now shows up in bold which makes it much clearer to spot right away. Airport reports have also been expanded with extra details and that adds even more value to the platform.

Cons

Honestly, there is nothing about it that I would point to as a downside.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KI
Kris I.

Airlines/Aviation, N/A employees

More than a year

5.0

“Stays up-to-date”

Pros

The interface is simple and the output can be customized to match what we need. It stays current and relevant for our internal assessments which is really important for crew safety and the overall operation.

Cons

There is not much to complain about although the font used in the report feels a bit too narrow and can make longer reading sessions somewhat tiring on the eyes.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8