Total 6 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

17%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

5.0
December 2024

Excellent Partnership Experience

Pros

The build team was incredibly accessible and kind, they quickly find efficient solutions for all our needs.

Cons

Some features can't be customized, though we managed to find workarounds for most limitations to keep things simple for our workflow.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

FM

Frank M.

Small Business, 11-50 employees

5.0
October 2024

Smooth Integration with User-Friendly Design

Pros

I really appreciate how this tracks everything from procurement all the way through to generating reports and it makes the whole workflow much more transparent and manageable.

Cons

The invoice approval process for AP inbox items created from pictures still needs work and there's no approval option available for these entries.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

LB

Luan B.

Small Business, 11-50 employees

4.0
September 2024

Solid vendor management solution

Pros

It really streamlines our vendor and expense workflows without breaking the bank. The cloud-based setup was practically plug-and-play and the interface feels simple right from the start. We've cut down our processing time significantly while tightening up our internal controls at the same time. Can't say enough good things about how smoothly the whole implementation went.

Cons

The contract management features aren't standalone which can be limiting. While the software keeps evolving with better functionality, some areas still need improvement for a more complete experience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

MM

Mark M.

Small Business, 11-50 employees

5.0
August 2024

Solid PO Management Tool

Pros

What I really appreciate most is how incredibly useful this becomes when you're dealing with tons of Purchase Orders. The approval functions are fantastic and nobody can just approve a PO unless they're the designated person for it. Customer support is amazing too, they jump in to help immediately whenever you need them. We rely on this tool heavily in our daily operations since we handle so many PO's especially for overseas transactions. The step-by-step workflow from requisition to PO and then PO to invoice is honestly one of the strongest features.

Cons

What really needs work is making comments flow through from requisitions all the way to purchase orders and invoices, right now they don't carry over which is frustrating. Also, PO functionality could be way better with options to pay partial amounts or percentages especially since many overseas suppliers require deposits or have split payment terms like 50/50 arrangements.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

5.0
May 2024

Incredibly Fast with Outstanding Support

Pros

The support team here is incredibly responsive and always working to make the product better. It's really user-friendly and perfect for companies with global operations like ours. Our service rep made implementation and training a breeze. We rely on it daily for procurement across our California and Switzerland teams, and the QB Online integration works smoothly.

Cons

The reporting features could definitely use some work. Currently, everything just dumps raw data and I'd really appreciate having some standard report templates where you can simply adjust the date range and generate what you need.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

OD

Orly D.

Small Business, 11-50 employees

5.0
March 2024

Excellent procurement platform worth considering

Pros

I'd definitely recommend this to any organization looking for a solid procurement solution. Our experience has been fantastic, mainly because of their incredible customer support and how much they care about keeping clients happy. The platform also comes with everything you need to make procurement way smoother. Whether we're creating purchase orders, handling approvals or tracking spending, the interface is really user-friendly and the tools are powerful enough to boost our efficiency and productivity significantly.

Cons

It doesn't automatically sync with my particular accounting software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9