Total 16 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

94%

4

Stars

6%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BV

Bankuru Vamsi

Banking, 500+ employees

Less than a year

5.0
January 2025

Easy to use

Pros

Risk Hawk is easy to use and flexible by design. Plus its adaptability allows for quick configuration changes with minimal effort making the application stable and versatile. The audit process is streamlined enabling us to focus on key areas. And the dashboard and overdue email notifications help us close and track incidents on time.

Cons

I think the color palettes in the application could use some improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sujana

Information Technology and Services, 101-500 employees

Less than a year

5.0
August 2023

Provides the best support

Pros

The Risk Hawk solution is amazing particularly its seamless integration with Risk Management and the helpful checklist for Controls. I must say you have clearly put a lot of thought into making this a complete system. The customer support during demos and understanding is a huge bonus. And I really appreciate how smooth the whole audit process is from planning to tracking tasks. You have made sure everything works together effortlessly. Also I find it interesting how you have set up a system to measure risk which speeds up the audit process and lets you focus on the most important parts. Also the thoughtful design choices are evident. The Dashboards clearly display everything happening during the audit process, helping everyone stay informed. I love how auditors can create reports that fit their needs. This speeds up the process and ensures reports are more customized. Your dedication to both the product and customer support is evident showing a real commitment to a user-friendly experience.

Cons

The choice is limited to user based licenses and I noticed there is not an option for unlimited users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nahsihat

Information Technology and Services, 500+ employees

Less than 6 months

5.0
June 2023

Risk management made easy for businesses

Pros

Execution from audit planning to risk assessments and audit reporting is seamless. Also the UI is clean and easy to navigate. Real-time interactive dashboards, along with predefined checklists for risk and control areas are very helpful. The integration with other modules like Risks, Controls and Policies is also great. I liked the customer service too who provided trial access and helped me quickly understand the system.

Cons

It is too early to provide feedback since I have not found any issues so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rajesh

Information Technology and Services, 500+ employees

Free Trial

5.0
June 2023

An excellent software

Pros

It is a very effective operational risk management solution. Risks can be identified through incidents and there is a separate flow for managing those incidents. Plus it provides a complete view of the risk mitigation process. The control testing options are also strong and the reporting features are excellent.

Cons

The color palette could be enhanced and I feel like it would be nice to have layout themes available.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Amith

Computer Software, 11-50 employees

More than a year

5.0
June 2023

simple and thorough

Pros

The system is flexible, easy to use and has all the features you'd expect from a top-tier GRC software. The linking of modules is a standout feature offering a comprehensive view of related items. Plus I found the Incident and Control modules particularly useful for mitigating risks related to IT assets and preventing repeat incidents. The team is great too as they are always available and responsive.

Cons

There were some initial issues but the team quickly addressed and resolved them for us.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

KN

K Neelamadhab

Information Technology and Services, 500+ employees

Free Trial

5.0
June 2023

Had an incredible experience

Pros

From the start I was impressed by Risk Hawk's user-friendly interface and design. Plua the platforms seamless navigation made it easy to understand and integrate into my existing risk management processes. The drill down dashboards and analytical features, combined with its powerful capabilities set it apart from other solutions. Additionally the customer support has been outstanding. They are quick to respond and handle any concerns efficiently which has boosted my confidence in the product.

Cons

While it is not my least favorite feature I did miss having organization specific color themes in it. Also adding this would be a great enhancement to an already impressive set of features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Ayush

Information Technology and Services, 500+ employees

Free Trial

5.0
June 2023

Meets all our needs

Pros

The user interface and experience are excellent making navigation so easy. The central location for all Risk, Audit and Compliance repositories is also much appreciated. And depending on our needs the tool can be customized to fit standard frameworks and the integration features really stand out for easy navigation. For designing workflows, approving workflows and creating user-defined charts on the go, the self-service features are truly unmatched.

Cons

To gain more precise insights I think it would be useful to include additional logical and analytical tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Subhankar

Computer Software, 101-500 employees

Free Trial

5.0
June 2023

Outstanding tool

Pros

It is an amazing tool. Plus the tools provided for risk management are simply the best.

Cons

I do not have any complaints about it though it could still see some improvements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mayur

Banking, 500+ employees

Less than 6 months

5.0
June 2023

Has everything we were looking for

Pros

I find the interface is easy to use and the support from developers is exceptional with fast response times.

Cons

The implementation process is ongoing and so far it's been progressing smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nikhat

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
June 2023

The BEST!

Pros

Risk Hawk offers great features for association management. Also it is a cost-effective solution for Enterprise Risk Management. The Policy Management module is excellent for keeping track of everything and having everything centralized makes it easy for us to monitor everything.

Cons

No complaints to share from our side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jyoti

Information Technology and Services, 500+ employees

Less than a year

5.0
June 2023

Packed with great features

Pros

The tool offers many great features for risk management. It includes a workbench where I can see all my items. And if an action is not completed on time it shows the date in red. The good thing is that the risk score is displayed with color coding based on severity.

Cons

I think it would be great to have various layouts/themes available for preview.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M

meenal

Financial Services, 500+ employees

Less than 6 months

4.0
June 2023

Nice but could be better

Pros

Risk Hawk team and flexibility of the tool are outstanding, really makes my work.

Cons

In my opinion the reporting module and email management could use some enhancements.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

6

J

Jacintha

Information Technology and Services, 500+ employees

Free Trial

5.0
May 2023

Simple and easy to use

Pros

It is easy to use with simple navigation. The good thing is that everything related to Risk, Audit and Compliance is in one place. Plus it offers self-service options to design and approve workflows and create custom charts. I can also integrate it with other modules for easy tracking and standard frameworks can be set up based on my needs.

Cons

More analytical features could be added. Additionally integration with other modules for easier tracking and monitoring would be helpful. Plus I noticed the ability to configure standard frameworks based on requirements is also missing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Y

Yacharam

Program Development, 500+ employees

Free Trial

5.0
May 2023

A thorough GRC and audit tool covering all aspects

Pros

Self-service master data configurations and settings are great. The customer support is also excellent and I find the solution cost effective compared to more expensive GRC tools. Plus it comes with automated checklists, risk libraries and suggested controls to conduct efficient and effective audits.

Cons

Well I think offering multiple themes could enhance the user experience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

R

Reshma

Information Technology and Services, 500+ employees

Free Trial

5.0
February 2023

transformed everything for us

Pros

It is a highly mature system, very powerful, with great scalability and exceptional support. Overall I highly recommend it.

Cons

There are not any specific cons to mention from my side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ritu

Financial Services, 51-100 employees

Less than a year

5.0
January 2023

A risk management system that covers everything

Pros

Everything related to risk, compliance and audit data is centralized in one place which I like the most about it. Plus the system is flexible enough to meet all our needs and we can make minor changes ourselves. The team they have is also amazing.

Cons

It is hard to say because we have not faced any major challenges. Any minor issues we have had were quickly resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10