Total 3 reviews

3.3

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

33%

3

Stars

67%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

6

Value for money

7

Customer Support

9

Functionality

6

A

Anthony

Electrical/Electronic Manufacturing, 51-100 employees

Less than a year

3.0
February 2023

A company that prioritizes ethics

Pros

Recently the changes have been made and now linking sites has become much easier to handle. Plus the indirect links in particular have been proven really helpful too.

Cons

I find it annoying that the website often requires too many clicks or too much digging to navigate. If this were on a site I was not paying for I would probably avoid using it.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

7

J

Joe

Wholesale, 11-50 employees

More than a year

4.0
December 2022

Make ESG easier to manage

Pros

Sedex allows us to adopt a structured approach to managing supply chain compliance keeping us aware of potential risks and issues with our suppliers. And by focusing on continual improvement it ensures we focus our efforts where they are most needed to achieve our ethical and social compliance goals.

Cons

The original platform is a bit hard to navigate at first and without regular use I find it tough to find certain features. And while many of these issues are being addressed as the software evolves some menus still require clearing cookies and a hard refresh to work properly.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

7

D

Declan

Food & Beverages, 11-50 employees

Less than a year

3.0
December 2022

Good support but quite complex

Pros

The best aspect has been the support we receive from the account managers.

Cons

I find it difficult to use as it is not at all user friendly.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

10

Functionality

5