Sedex Reviews

Pros

Recently the changes have been made and now linking sites has become much easier to handle. Plus the indirect links in particular have been proven really helpful too.

Cons

I find it annoying that the website often requires too many clicks or too much digging to navigate. If this were on a site I was not paying for I would probably avoid using it.

Pros

Sedex allows us to adopt a structured approach to managing supply chain compliance keeping us aware of potential risks and issues with our suppliers. And by focusing on continual improvement it ensures we focus our efforts where they are most needed to achieve our ethical and social compliance goals.

Cons

The original platform is a bit hard to navigate at first and without regular use I find it tough to find certain features. And while many of these issues are being addressed as the software evolves some menus still require clearing cookies and a hard refresh to work properly.

Pros

The best aspect has been the support we receive from the account managers.

Cons

I find it difficult to use as it is not at all user friendly.

Pros

It has been a genuinely valuable tool for keeping clients in the loop about the facilities' social and environmental side plus the improvements that have happened over the years. It helps make those updates feel organized and trackable, rather than coming through random messages.

Cons

That said not every B-member user seems to know these tools exist or how much they can help. There's also a bit of a clarity issue. The system isn't very simple to use for non-English speakers so they may struggle to understand what to do or where to find key info.

Pros

This platform gives you a single, centralized place to access SMETA audit reports and findings. It's a solid way to keep everything organized and gather SMETA audit documentation without scattering it across different places.

Cons

The analysis and tracking features aren't where they should be right now so it's harder to follow trends or monitor progress through the platform. That said, updates are already in progress and I'm hoping the upcoming rollouts will fill those gaps.

Pros

Sedex made it easy to get in touch with our suppliers and we received responses right away once we engaged them. The workflow felt efficient from the start which helped us move things along without delays.

Cons

It would be even better if there were a simple handover presentation we could share with our suppliers. Ideally a one-page overview that we can walk through together.

Pros

The most useful part is the supplier connections you can build which makes supply chain due diligence easier to see for both us and our clients. The RADAR tool also comes in handy when assessing potential suppliers before we commit. Overall, it helps bring more transparency into how the supply chain is managed.

Cons

Navigation in the older portal and analytics pages can feel a bit tricky if you're trying to find specific information quickly. That said, the team seems to be actively working on improving the portal's usability so the experience is getting better over time.

Pros

It feels pretty easy to use and the amount of information you can access right at your fingertips is genuinely useful. Once you get going, it's nice to have that depth without hunting around for details.

Cons

A downside is that it can be slow to start up and sometimes different parts of the system don't seem to sync with each other. When that happens, you end up seeing inconsistent or even false information which is frustrating.

Pros

I think its a real advantage that the software is widely used and widely accepted. That recognition makes it much simpler to reach out to suppliers and explain the requirements our customers are asking for.

Cons

Some of the questions are phrased in a very legal-heavy way and that format doesn't always leave room to reflect the real local customs and practices.

Pros

What's been working well for me is how simple it is to access suppliers and the country risk management tools are actually useful when you're evaluating where to source from.

Cons

That said navigating around the site can feel a bit difficult and complicated at times so it takes some getting used to.

Pros

The dashboards are really useful and I also appreciate how the tool lets you export the data into Excel spreadsheets. That makes it much simpler to review findings and share reports with others without manually copying everything over.

Cons

It doesn't factor in a SMETA audit when it comes to scoring so the results feel a bit incomplete if you're working with SMETA-based assessments.

Pros

It feels like the best option for sharing factory data with clients. It simplifies how information gets shared so clients can see what they need without the usual back-and-forth.

Cons

I haven't come across any missing or least options for sharing anything through it.

Pros

The risk assessment part (the Radar tool) has been genuinely valuable. It isn't the simplest to operate at first but the insights it generates are worth it. The compliance risk report is much simpler to work with. The newer dashboard is also a big win searching for sites by name, site reference number and sending invitations to suppliers feels very smooth and it's simple to create links between suppliers and customers. On top of that the analytics section is approachable though a few features can be a little tricky to locate. The e-learning content is informative and easy to use which makes it easier to keep teams up to speed.

Cons

The dashboard's third-party audit section is a bit lacking and the molecular Self Assessment Questionnaire especially things like the FSA Module, could be better laid out.

Pros

This has turned out to be a really useful tool for analyzing and assessing social risks across the supply chain. It's also become widely adopted so it's common now that suppliers around the world already know about it or are using it themselves. That makes it much easier to get an initial view of inherent supply-chain risks particularly for overseas sourcing and the whole process feels more effective.

Cons

Still some suppliers still struggle to complete the self-assessment tool on their own and often ask for support from our side to fill out the questionnaire.