Electrical/Electronic Manufacturing, 51-100 employees
Less than a year
“A company that prioritizes ethics”
Pros
Recently the changes have been made and now linking sites has become much easier to handle. Plus the indirect links in particular have been proven really helpful too.
Cons
I find it annoying that the website often requires too many clicks or too much digging to navigate. If this were on a site I was not paying for I would probably avoid using it.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
7
Wholesale, 11-50 employees
More than a year
“Make ESG easier to manage”
Pros
Sedex allows us to adopt a structured approach to managing supply chain compliance keeping us aware of potential risks and issues with our suppliers. And by focusing on continual improvement it ensures we focus our efforts where they are most needed to achieve our ethical and social compliance goals.
Cons
The original platform is a bit hard to navigate at first and without regular use I find it tough to find certain features. And while many of these issues are being addressed as the software evolves some menus still require clearing cookies and a hard refresh to work properly.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
7
Food & Beverages, 11-50 employees
Less than a year
“Good support but quite complex”
Pros
The best aspect has been the support we receive from the account managers.
Cons
I find it difficult to use as it is not at all user friendly.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
10
Functionality
5