Total 5 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

E

Enock

Business Supplies and Equipment, 11-50 employees

Free Trial

5.0
September 2024

Really impressive app

Pros

It is incredibly reliable and I can confidently say it is a trustworthy tool that consistently delivers excellent service.

Cons

The customer service is not the best. As they take way too long to get back to us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

10

P

Patricia

Environmental Services, 500+ employees

More than a year

5.0
June 2024

able to learn it in no time

Pros

The system is really easy to use and getting trained on it is not a problem as I get a hang of it pretty quickly.

Cons

I would love more it if there were more customization options for reporting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

V

Victor

Warehousing, 101-500 employees

Less than a year

5.0
May 2024

Beginner-friendly tool

Pros

Using this system is a piece of cake and it is just as easy to teach someone else. The real advantage is the time we save on training our engineers. Plus SMS has made incident reporting much faster and as an organization we really like that.

Cons

Sometimes the development process feels a bit slow to me especially when it comes to smaller changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Robert

Transportation/Trucking/Railroad, 101-500 employees

More than a year

5.0
May 2024

Works as expected

Pros

What stands out is the team behind the product and their willingness to tailor it to fit our specific industry. Plus it has offered at a very reasonable cost compared to other software solutions.

Cons

There are not really any downsides to the program. So I would say just keep improving and refining it based on client feedback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stephen

Transportation/Trucking/Railroad, 1-10 employees

More than a year

5.0
April 2024

Proven highly beneficial for us

Pros

This SaaS product allows our team to carry out fair and accurate compliance assessments across industries like waste management, motor carriers, municipalities and construction. Overall it is a comprehensive software solution for both internal and external safety compliance (DOT, OSHA).

Cons

SMS360 is the only tool our company uses and I honestly cannot think of any feature or module that I am not satisfied with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10