Snowplow Reviews
Total 3 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Construction, 51-100 employees
Less than a year
“Impressive analytics tools”
Pros
Pulling in data from other platforms works really well and the analytics tools are productive and highly effective for activity tracking. The drag-and-drop interface makes navigation more convenient, collaboration is simple and the real-time monitoring capability is a really nice part of the platform.
Cons
I haven't run into any issues with the system's usability and getting started with the platform and its features was not a problem at all.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Telecommunications, 500+ employees
Less than a year
“Excellent onboarding experience”
Pros
Being open source makes the platform very transparent which was a big plus for us. We're able to define our own validation rules, data modeling rules and data schema so it feels highly customizable overall. The onboarding experience was also excellent because the success team gave us a lot of support from the start and they've continued to be helpful ever since.
Cons
Getting everything set up does require data engineers and architects to build the internal data pipelines, whether that's to an on-premise data lake or other marketing tools. That's not really a Snowplow-specific problem though and companies with stricter security requirements would likely face the same situation with other platforms too.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Internet, 101-500 employees
More than a year
“Solid event structure”
Pros
A well-organized event structure is really helpful, even if it isn't always absolutely necessary.
Cons
Setting it up across the different AWS services feels fairly complicated and needs close oversight to manage properly.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8