Sofvie Reviews
Total 140 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars30%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Sabrina M.
Mining & Metals, 101-500 employees
Less than a year
“everything in one place!
Pros
I love that everything is finally in one place. Communication across the company has gotten so much better especially around safety stuff. The interface is simple to move around in and when I need to pull data for an audit exporting it takes zero effort.
Cons
If I mess up a submission or someone on my team does there's no way to go back and fix it afterward. That's a real problem because mistakes happen all the time. If the admins could set different permission levels where Mobile Clerks and Supervisors could edit stuff after the fact the whole Dashboard would actually be useful. Right now there are just way too many errors we're stuck with.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sabrina M.
Mining & Metals, 101-500 employees
Less than a year
“everything in one place!
Pros
I love that everything is finally in one place. Communication across the company has gotten so much better especially around safety stuff. The interface is simple to move around in and when I need to pull data for an audit exporting it takes zero effort.
Cons
If I mess up a submission or someone on my team does there's no way to go back and fix it afterward. That's a real problem because mistakes happen all the time. If the admins could set different permission levels where Mobile Clerks and Supervisors could edit stuff after the fact the whole Dashboard would actually be useful. Right now there are just way too many errors we're stuck with.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sabrina M.
Mining & Metals, 101-500 employees
Less than a year
“everything in one place!
Pros
I love that everything is finally in one place. Communication across the company has gotten so much better especially around safety stuff. The interface is simple to move around in and when I need to pull data for an audit exporting it takes zero effort.
Cons
If I mess up a submission or someone on my team does there's no way to go back and fix it afterward. That's a real problem because mistakes happen all the time. If the admins could set different permission levels where Mobile Clerks and Supervisors could edit stuff after the fact the whole Dashboard would actually be useful. Right now there are just way too many errors we're stuck with.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sabrina M.
Mining & Metals, 101-500 employees
Less than a year
“everything in one place!
Pros
I love that everything is finally in one place. Communication across the company has gotten so much better especially around safety stuff. The interface is simple to move around in and when I need to pull data for an audit exporting it takes zero effort.
Cons
If I mess up a submission or someone on my team does there's no way to go back and fix it afterward. That's a real problem because mistakes happen all the time. If the admins could set different permission levels where Mobile Clerks and Supervisors could edit stuff after the fact the whole Dashboard would actually be useful. Right now there are just way too many errors we're stuck with.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sabrina M.
Mining & Metals, 101-500 employees
Less than a year
“everything in one place!
Pros
I love that everything is finally in one place. Communication across the company has gotten so much better especially around safety stuff. The interface is simple to move around in and when I need to pull data for an audit exporting it takes zero effort.
Cons
If I mess up a submission or someone on my team does there's no way to go back and fix it afterward. That's a real problem because mistakes happen all the time. If the admins could set different permission levels where Mobile Clerks and Supervisors could edit stuff after the fact the whole Dashboard would actually be useful. Right now there are just way too many errors we're stuck with.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sabrina M.
Mining & Metals, 101-500 employees
Less than a year
“everything in one place!
Pros
I love that everything is finally in one place. Communication across the company has gotten so much better especially around safety stuff. The interface is simple to move around in and when I need to pull data for an audit exporting it takes zero effort.
Cons
If I mess up a submission or someone on my team does there's no way to go back and fix it afterward. That's a real problem because mistakes happen all the time. If the admins could set different permission levels where Mobile Clerks and Supervisors could edit stuff after the fact the whole Dashboard would actually be useful. Right now there are just way too many errors we're stuck with.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sabrina M.
Mining & Metals, 101-500 employees
Less than a year
“everything in one place!
Pros
I love that everything is finally in one place. Communication across the company has gotten so much better especially around safety stuff. The interface is simple to move around in and when I need to pull data for an audit exporting it takes zero effort.
Cons
If I mess up a submission or someone on my team does there's no way to go back and fix it afterward. That's a real problem because mistakes happen all the time. If the admins could set different permission levels where Mobile Clerks and Supervisors could edit stuff after the fact the whole Dashboard would actually be useful. Right now there are just way too many errors we're stuck with.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Mining & Metals, 500+ employees
More than a year
“Support team are rockstars
Pros
The people running support are absolute rockstars. Something goes wrong and they're on it immediately. Also getting different roles in the company up to speed with this thing has been surprisingly smooth. Nobody struggled to learn it.
Cons
When I'm trying to check on equipment status, the filters they give you are pretty useless. I wish I could just look up the hours or kilometers on a single specific machine for one particular day instead of having to dig through this huge mess of dates and equipment to find what I need.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Mining & Metals, 500+ employees
More than a year
“Support team are rockstars
Pros
The people running support are absolute rockstars. Something goes wrong and they're on it immediately. Also getting different roles in the company up to speed with this thing has been surprisingly smooth. Nobody struggled to learn it.
Cons
When I'm trying to check on equipment status, the filters they give you are pretty useless. I wish I could just look up the hours or kilometers on a single specific machine for one particular day instead of having to dig through this huge mess of dates and equipment to find what I need.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Mining & Metals, 500+ employees
More than a year
“Support team are rockstars
Pros
The people running support are absolute rockstars. Something goes wrong and they're on it immediately. Also getting different roles in the company up to speed with this thing has been surprisingly smooth. Nobody struggled to learn it.
Cons
When I'm trying to check on equipment status, the filters they give you are pretty useless. I wish I could just look up the hours or kilometers on a single specific machine for one particular day instead of having to dig through this huge mess of dates and equipment to find what I need.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Mining & Metals, 500+ employees
More than a year
“Support team are rockstars
Pros
The people running support are absolute rockstars. Something goes wrong and they're on it immediately. Also getting different roles in the company up to speed with this thing has been surprisingly smooth. Nobody struggled to learn it.
Cons
When I'm trying to check on equipment status, the filters they give you are pretty useless. I wish I could just look up the hours or kilometers on a single specific machine for one particular day instead of having to dig through this huge mess of dates and equipment to find what I need.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Mining & Metals, 500+ employees
More than a year
“Support team are rockstars
Pros
The people running support are absolute rockstars. Something goes wrong and they're on it immediately. Also getting different roles in the company up to speed with this thing has been surprisingly smooth. Nobody struggled to learn it.
Cons
When I'm trying to check on equipment status, the filters they give you are pretty useless. I wish I could just look up the hours or kilometers on a single specific machine for one particular day instead of having to dig through this huge mess of dates and equipment to find what I need.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Mining & Metals, 500+ employees
More than a year
“Support team are rockstars
Pros
The people running support are absolute rockstars. Something goes wrong and they're on it immediately. Also getting different roles in the company up to speed with this thing has been surprisingly smooth. Nobody struggled to learn it.
Cons
When I'm trying to check on equipment status, the filters they give you are pretty useless. I wish I could just look up the hours or kilometers on a single specific machine for one particular day instead of having to dig through this huge mess of dates and equipment to find what I need.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Mining & Metals, 500+ employees
More than a year
“Support team are rockstars
Pros
The people running support are absolute rockstars. Something goes wrong and they're on it immediately. Also getting different roles in the company up to speed with this thing has been surprisingly smooth. Nobody struggled to learn it.
Cons
When I'm trying to check on equipment status, the filters they give you are pretty useless. I wish I could just look up the hours or kilometers on a single specific machine for one particular day instead of having to dig through this huge mess of dates and equipment to find what I need.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Mario G.
Mining & Metals, 101-500 employees
More than a year
“built for workers with culture measurement
Pros
We went into this looking for a basic EHS tool built with the regular worker in mind. Something that would make our crew's day easier, give them quick access to info and most importantly, actually give them a say in safety since they're the ones on the ground dealing with risks every day. What we ended up with is way bigger than that. Sofvie is the only safety software I've seen that actually lets you measure the culture of your whole organization and honestly, that culture piece is the biggest factor in whether work gets done safely and well.
Cons
We jumped on this thing early so we've been through all the typical early adopter struggles. Finding gaps, dealing with glitches, all of it. But after three years working with the Sofvie team we're about to have 500 employees using this thing every single day so it's been worth it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joey S.
Mining & Metals, 500+ employees
Less than a year
“For experts with field input
Pros
You can tell this thing was built by people who actually thought about the person using it. The information coming in comes straight from the field, unfiltered. And the team behind it includes actual health and safety and risk management experts not just a bunch of sales guys trying to push a product. Their customer support people are top notch too, always ready to jump in and help.
Cons
There are modules and features coming out of your ears. Just make sure you have a real plan for rolling it all out. The Sofvie people can actually build that roadmap for you so take advantage of that.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Chris H.
Mining & Metals, 101-500 employees
More than a year
“packed with easy-to-use features
Pros
This software is packed with features that are actually easy to use no matter what kind of business you run. We depend a lot on the health and safety tools and tracking daily production. Pretty much everything can be tweaked to fit you, but honestly the basic templates work fine for us. We don't worry anymore about losing important workplace documents. Stuff flows straight from the field to the office without any hassle. This makes work easier for everybody, from the top down.
Cons
We're happy with what the product does. New clients just need to understand that getting this implemented takes real time and effort. You can't half-ass it. But when you're done, it's totally worth the headache.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mario G.
Mining & Metals, 101-500 employees
More than a year
“built for workers with culture measurement
Pros
We went into this looking for a basic EHS tool built with the regular worker in mind. Something that would make our crew's day easier, give them quick access to info and most importantly, actually give them a say in safety since they're the ones on the ground dealing with risks every day. What we ended up with is way bigger than that. Sofvie is the only safety software I've seen that actually lets you measure the culture of your whole organization and honestly, that culture piece is the biggest factor in whether work gets done safely and well.
Cons
We jumped on this thing early so we've been through all the typical early adopter struggles. Finding gaps, dealing with glitches, all of it. But after three years working with the Sofvie team we're about to have 500 employees using this thing every single day so it's been worth it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joey S.
Mining & Metals, 500+ employees
Less than a year
“For experts with field input
Pros
You can tell this thing was built by people who actually thought about the person using it. The information coming in comes straight from the field, unfiltered. And the team behind it includes actual health and safety and risk management experts not just a bunch of sales guys trying to push a product. Their customer support people are top notch too, always ready to jump in and help.
Cons
There are modules and features coming out of your ears. Just make sure you have a real plan for rolling it all out. The Sofvie people can actually build that roadmap for you so take advantage of that.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Chris H.
Mining & Metals, 101-500 employees
More than a year
“packed with easy-to-use features
Pros
This software is packed with features that are actually easy to use no matter what kind of business you run. We depend a lot on the health and safety tools and tracking daily production. Pretty much everything can be tweaked to fit you, but honestly the basic templates work fine for us. We don't worry anymore about losing important workplace documents. Stuff flows straight from the field to the office without any hassle. This makes work easier for everybody, from the top down.
Cons
We're happy with what the product does. New clients just need to understand that getting this implemented takes real time and effort. You can't half-ass it. But when you're done, it's totally worth the headache.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10