Sofvie Reviews

“everything in one place!”

Pros

I love that everything is finally in one place. Communication across the company has gotten so much better especially around safety stuff. The interface is simple to move around in and when I need to pull data for an audit exporting it takes zero effort.

Cons

If I mess up a submission or someone on my team does there's no way to go back and fix it afterward. That's a real problem because mistakes happen all the time. If the admins could set different permission levels where Mobile Clerks and Supervisors could edit stuff after the fact the whole Dashboard would actually be useful. Right now there are just way too many errors we're stuck with.

“Support team are rockstars”

Pros

The people running support are absolute rockstars. Something goes wrong and they're on it immediately. Also getting different roles in the company up to speed with this thing has been surprisingly smooth. Nobody struggled to learn it.

Cons

When I'm trying to check on equipment status, the filters they give you are pretty useless. I wish I could just look up the hours or kilometers on a single specific machine for one particular day instead of having to dig through this huge mess of dates and equipment to find what I need.

“built for workers with culture measurement”

Pros

We went into this looking for a basic EHS tool built with the regular worker in mind. Something that would make our crew's day easier, give them quick access to info and most importantly, actually give them a say in safety since they're the ones on the ground dealing with risks every day. What we ended up with is way bigger than that. Sofvie is the only safety software I've seen that actually lets you measure the culture of your whole organization and honestly, that culture piece is the biggest factor in whether work gets done safely and well.

Cons

We jumped on this thing early so we've been through all the typical early adopter struggles. Finding gaps, dealing with glitches, all of it. But after three years working with the Sofvie team we're about to have 500 employees using this thing every single day so it's been worth it.

“For experts with field input”

Pros

You can tell this thing was built by people who actually thought about the person using it. The information coming in comes straight from the field, unfiltered. And the team behind it includes actual health and safety and risk management experts not just a bunch of sales guys trying to push a product. Their customer support people are top notch too, always ready to jump in and help.

Cons

There are modules and features coming out of your ears. Just make sure you have a real plan for rolling it all out. The Sofvie people can actually build that roadmap for you so take advantage of that.

“packed with easy-to-use features”

Pros

This software is packed with features that are actually easy to use no matter what kind of business you run. We depend a lot on the health and safety tools and tracking daily production. Pretty much everything can be tweaked to fit you, but honestly the basic templates work fine for us. We don't worry anymore about losing important workplace documents. Stuff flows straight from the field to the office without any hassle. This makes work easier for everybody, from the top down.

Cons

We're happy with what the product does. New clients just need to understand that getting this implemented takes real time and effort. You can't half-ass it. But when you're done, it's totally worth the headache.

“freezes and uploads are painfully slow”

Pros

Running reports that cover multiple locations and tons of different employees is something I genuinely enjoy doing now.

Cons

The thing freezes sometimes and takes forever to upload stuff or even just log in.

“everyone uses it regardless of role”

Pros

Every single person in our company has this on their phone or tablet and it actually matters to everyone regardless of their job. There's no role this doesn't apply to.

Cons

You really have to put your whole attention into making this product work. It's not something you can just set up and forget.

“Modern tech kept simple and obvious”

Pros

Sofvie lets us use all this modern technology while still keeping things simple and obvious. We kicked things off by just implementing a few processes we were already comfortable with. Since then we've kept adding more features and modules and each one has made a real difference in our employees' daily lives. Even after all that, we've barely scratched the surface of what this thing can actually do.

Cons

We kept asking for all these custom reports to try and understand our data better. Then Sofvie pointed us toward their PowerBI dashboards and oh man we unlocked a whole new world of possibilities. So many more use cases than we ever imagined.

“collects data for pattern spotting”

Pros

The stuff this software collects day in and day out is incredibly useful for spotting patterns before they become problems whether we're talking safety issues or equipment damage. I can pull up any random day in the past and see exactly what was going on.

Cons

We run these on tablets out in the mining operation and out there you don't always have wifi or a place to charge. Making sure your device is fully charged before heading underground is now just part of everyone's job. You learn fast.

“works well enough for us”

Pros

Looking at logs, crew line-ups and positive shout-outs is so easy in this system. I love that hazards and controls can be attached directly to the daily line-up. We can snap pictures during pre and post equipment checks. Even our JHSC inspection visits happen right in the field now with photos and tasks assigned on the spot.

Cons

A lot of the problems are really user problems, not software problems. But I'll say this, any site using this better have a decent wifi spot somewhere for the tablet to sync up. That's non-negotiable.

“Changed hazard reports and reviews”

Pros

Sofvie completely changed how we handle hazard reports, general action items and document reviews. The interface and tools are just excellent. Having performance numbers right there whenever I need them makes tracking productivity simple. Moving around the platform is super simple and it connects managers at different levels so we can actually work together on stuff.

Cons

Haven't run into any major issues with the software so far.

“Exactly what we need for health and safety leadership”

Pros

honestly, this was exactly what we needed to get our health and safety act together and back up our vision of being leaders in drilling and blasting. The program does it all when it comes to health and safety and gives us a solid way to collect information that we can actually get to easily. The support crew went way above what we expected, helping from day one of setup all the way through going live. Even though the program comes with standard functions and templates sofvie worked with us to match what we already had which was awesome.

Cons

We were a paper company trying to go paperless so obviously there was a learning curve and people had to get used to new forms. The switchover with Sofvie went pretty smoothly though. Biggest lesson is you have to keep an open mind about change.

“versatile and works offline”

Pros

The versatility is unreal. I can get on from anywhere with wifi on any device and it even works when I'm offline. Reports, stats, urgent info.... all of it is right there instantly. Hazards or required actions get communicated immediately. Moving through the software feels good and the way each application walks you through things makes sure you don't miss anything. It's just easy to operate. And the product support is excellent. The team actually understands our industry and gets what a safety management system needs to do, both for the whole company and for individual sites.

Cons

The tablet app and the laptop app look a little different from each other which can slow people down depending on which one they use more often. Nothing major but kind of annoying.

“connects managers directly with workers”

Pros

This software lets both front line supervisors and higher management connect directly with the workers. The best thing about Sofvie is how it gives every worker a real voice. It's built around making sure employees are heard. The tools let anyone report concerns, ideas or suggestions and everything gets logged and queued up for action. No more paper getting lost or delayed. Everything happens in real time now.

Cons

Still waiting on that Risk Management module they promised. Supposed to drop Q1 2021 so any day now I guess.

“Built for workers and transparent safety”

Pros

This thing was literally built for the people doing the work. Almost everyone actually uses it because it's so easy to figure out and looks good doing it. It also makes safety totally transparent across the whole company. Everyone can hold everyone else accountable for fixing problems, whether that's workers pushing managers or managers pushing each other.

Cons

Nothing really. They keep adding stuff and making it better. We haven't even rolled out all the features yet because we're still in the middle of implementation.

“we can check training records on phone”

Pros

I like that I can check my own training records right on my phone if I'm not sure I'm qualified to run a certain piece of equipment. I can also have my guys pull theirs up on their tablets. It's super handy when I'm doing investigations or tracking completed work through the incident and pre-task tools. During line-up I can see exactly who's read the plan and they can download it to keep on hand.

Cons

The notification system could use some work. On Facebook or whatever, you know instantly when someone tags you or wants your attention. Here, it's not so obvious. It would be awesome to see something like "John Smith reviewed your lineup" pop up daily so you actually know what's happening.

“safety paperwork organized with pictures”

Pros

All our safety paperwork and due diligence docs are organized and clean. Dropping pictures into forms is easy and gives way more context to what I'm trying to explain. Tech support kills it too. They respond fast and usually fix any problems the same day.

Cons

Forms you output can look kind of awkward sometimes especially when you're trying to include pictures. Also you need at least basic tech skills to use this. We've had some older operators who really struggle because they're just not comfortable with technology.

“Speeds up company-wide communication”

Pros

It speeds up communication across every level of the company and lets you really dig into how the team is getting work done.

Cons

Really looking forward to that risk management module dropping so we can actually connect organizational risks and controls down to the people doing the actual work where it matters.

“critical documents in one spot”

Pros

As a project manager, having all our critical job documents in one spot is a dream. Safety compliance, inspections, HR stuff, log books, line-ups, pre-ops.. it's all there, automatically saved and stored forever. We've cut way down on duplicate work, stopped chasing paper around and gotten so much better at staying connected across different projects and sites. I'm really excited about using the platform down the road to spot trends and catch leading indicators before something happens.

Cons

Every time you roll something out you get some bumps and issues but overall no real complaints.

“Simple dashboard”

Pros

I love that you can build your own collection of documents to fit exactly what you need. The whole thing is simple to use. The main dashboard gets you where you need to go fast and gives you quick access to whatever matters most.

Cons

When your software molds itself to exactly what your company needs, it's hard to feel like anything's missing. Sure like any new software there are little things here and there but the help desk people are scary fast at fixing whatever comes up.