
Sophia Software Reviews
Total 6 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emma
Health, Wellness and Fitness, 500+ employees
Less than a year
“A valuable asset for our operations
Pros
The tool is really easy to use and I also find it really simple to teach others how to use it too.
Cons
When adding a new process and specifying who it is for, the list is not in alphabetical order which causes inconvenience for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Khateeb
Hospital & Health Care, 51-100 employees
Less than a year
“Works for us
Pros
It gives us access to all our organizations processes and policies with real time updates. Plus it makes it easier for the staff to understand, supports multitasking and is great for training our new team members. Also the platform serves as a guide or a helpful refresher if you forget how to do something.
Cons
Sometimes I cannot log in due to internet troubleshooting issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Maria
Mental Health Care, 500+ employees
Less than a year
“Easy to use
Pros
Not only is it easy to navigate for the professional but it is also easy for people with minimal technical skills. Plus it offers helpful information especially for all our routine tasks and gives clear, step by step instructions from the beginning to the end of the process.
Cons
Although it is designed to be user friendly still people who are not very familiar with digital tools might find it a little tricky to get started.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Davinia
Hospital & Health Care, 51-100 employees
Less than a year
“User-friendly and simple
Pros
Uploading and sharing content is pretty simple. And aving all our SOPs in one place makes it much easier to manage our multi site operations.
Cons
Editing could be more smoother as we can only see part of the sentence when defining steps which makes it a bit more difficult to manage.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Cheryl
Hospital & Health Care, 500+ employees
Less than a year
“Excellent system for managing train domains
Pros
The system is really easy to use. Overall I would say it is a user friendly and visually appealing tool.
Cons
Right now I do not have anything to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Margaret
Mental Health Care, 500+ employees
Less than a year
“Perfect for team-related info
Pros
All the documents we have set up are easy to locate and access.
Cons
Nothing specific yet as we are still getting familiar with the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10