Total 6 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Emma

Health, Wellness and Fitness, 500+ employees

Less than a year

5.0
August 2024

A valuable asset for our operations

Pros

The tool is really easy to use and I also find it really simple to teach others how to use it too.

Cons

When adding a new process and specifying who it is for, the list is not in alphabetical order which causes inconvenience for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

K

Khateeb

Hospital & Health Care, 51-100 employees

Less than a year

5.0
August 2024

Works for us

Pros

It gives us access to all our organizations processes and policies with real time updates. Plus it makes it easier for the staff to understand, supports multitasking and is great for training our new team members. Also the platform serves as a guide or a helpful refresher if you forget how to do something.

Cons

Sometimes I cannot log in due to internet troubleshooting issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

M

Maria

Mental Health Care, 500+ employees

Less than a year

5.0
August 2024

Easy to use

Pros

Not only is it easy to navigate for the professional but it is also easy for people with minimal technical skills. Plus it offers helpful information especially for all our routine tasks and gives clear, step by step instructions from the beginning to the end of the process.

Cons

Although it is designed to be user friendly still people who are not very familiar with digital tools might find it a little tricky to get started.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

D

Davinia

Hospital & Health Care, 51-100 employees

Less than a year

5.0
August 2024

User-friendly and simple

Pros

Uploading and sharing content is pretty simple. And aving all our SOPs in one place makes it much easier to manage our multi site operations.

Cons

Editing could be more smoother as we can only see part of the sentence when defining steps which makes it a bit more difficult to manage.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

C

Cheryl

Hospital & Health Care, 500+ employees

Less than a year

5.0
August 2024

Excellent system for managing train domains

Pros

The system is really easy to use. Overall I would say it is a user friendly and visually appealing tool.

Cons

Right now I do not have anything to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Margaret

Mental Health Care, 500+ employees

Less than a year

5.0
August 2024

Perfect for team-related info

Pros

All the documents we have set up are easy to locate and access.

Cons

Nothing specific yet as we are still getting familiar with the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10