Total 7 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

29%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

S

Shannon

Accounting, 500+ employees

Less than 6 months

5.0
August 2023

Good for conducting IT audit

Pros

I like the team as they are great to work with and offers very quick to respond.

Cons

There were hardly any issues that we faced.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Government Administration, 500+ employees

Less than a year

4.0
August 2023

Eliminates the need for coding

Pros

ThirdLine software is easy to learn and the best thing is that we can perform analytics without needing to know how to code.

Cons

I feel like it would be great if some sample templates for testing were made available.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

T

Terence

Government Administration, 500+ employees

Less than a year

4.0
August 2023

Simplified analytics

Pros

I find their analytics tool much simpler to use compared to other products available.

Cons

In the first year we come across many false positives. However this is not specific to software and I understand the product will improve as data is flagged and refined.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

J

Jack

Accounting, 500+ employees

Less than a year

5.0
July 2023

The ideal teaming partner

Pros

The customizable integration with Tyler Munis is key for fast setup. And its smooth connection with Munis makes it very easy to use.

Cons

As the product continues to develop it will become better integrated with other widely used government ERP systems. And I know that more management dashboards will also be available in the future. So for now no cons to share or mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Consumer Services, 11-50 employees

Less than a year

5.0
June 2023

Must-have tool to minimize risk

Pros

ThirdLine software filters through large amounts of raw data and delivers a clear yet easy to understand risk assessment for different areas. Overall I highly recommend it!

Cons

We have been using it for the past eight months and so far there is nothing we do not like about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laura

Government Administration, 500+ employees

Less than a year

5.0
June 2023

Provides excellent audit results

Pros

There are so many good things about it such as data views, risk identification and complete coverage with 100% scope make the audit results both innovative and impressive.

Cons

I cannot think of anything to complain about. Just be prepared to think in new ways as once you expand your thinking, it will be hard to go back.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cathy

Government Administration, 500+ employees

More than a year

5.0
June 2023

Offers broad overview of financial risks

Pros

The data analytics are well structured providing an overview of key risks across all our financial modules. We use them to target audits on areas with the greatest potential for improvement.

Cons

Honestly I can't think of any cons. My team collaborated with their employees and they delivered exactly what we asked for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10