
TRAC Software Reviews
Total 11 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars91%
4
Stars9%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Tammy
Banking, 11-50 employees
More than a year
“So far so good
Pros
Trac is an excellent tool that supports us in meeting our security needs.
Cons
I do not have any negative feedback to share.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ed
Banking, 51-100 employees
More than a year
“Pretty basic and works fine
Pros
It is easy to use and helps us simplify the management of our InfoSec program.
Cons
It still has some bugs but the team is working to fix that so we are not very worried.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Banking, 11-50 employees
More than a year
“Streamlines information security
Pros
TRAC fits seamlessly into our audit process. Plus the modules available in it help us streamline the workflow and handle our information security tasks easily.
Cons
Overall it has proven really useful in many ways. The features work well and I have not had any issues with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
Banking, 11-50 employees
Less than a year
“Simple to learn and use
Pros
It is simple to use and easy to understand. And the different solutions within TRAC share data and work together the best without causing any issues.
Cons
The login is good. I like that it remembers most of my credentials but the ping is a bit excessive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joni
Banking, 51-100 employees
Less than a year
“Don't wait and get it today
Pros
We were looking for a simple yet efficient tool to help us track and assess the risks of our vendors. The good thing is that Trac provides exactly that and much more.
Cons
There are a few problems but they are ignorable as it meets most of our requirements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rick
Banking, 51-100 employees
More than a year
“Covers everything you need
Pros
TRAC is customized for financial institutions. The asset categories, default threats and potential controls are well designed and suit every scenario I have come across.
Cons
It would be great if the reporting had more flexibility and customization. Though the default reports usually cover what I need but there are a few situations where I would prefer to customize them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brent
Banking, 11-50 employees
More than a year
“Excellent platform for RA
Pros
The TRAC platform is simple to use and provides up to date and comprehensive information to ensure that our risk assessments are timely and effective.
Cons
I cannot quite figure out how to change the risk mitigation goal percentage for some areas so that part is not the easiest to navigate. But it's not a major issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Trisha
Banking, 51-100 employees
Less than a year
“Pretty perfect it is!
Pros
Well the integration between the modules has significantly improved our efficiency. What more we could ask for?
Cons
Nothing in particular comes to my mind when I think of a con.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Banking, 51-100 employees
More than a year
“Happy with my choice so far
Pros
It is very user friendly. Also I appreciate that I can add responses to audits for better audit tracking.
Cons
I am generally satisfied with the IT RA and CAT tools. However I often forget how to finalize the IT RA so making that process easier would be helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Debra
Banking, 11-50 employees
More than a year
“Simple to navigate
Pros
We use it to track audit findings and it helps us keep our policies organized. And the monthly reports remind us of upcoming approval dates.
Cons
We use the risk assessments feature but I wish it were a bit easier to use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Britney
Banking, 11-50 employees
Less than a year
“Worth the price
Pros
It is pretty easy to use and offers great functionality. We are a small institution and sometimes other products do not scale to our needs but Trac is proven perfect for us.
Cons
Well it would be nice if it allowed us for bulk document uploads in the Vendor section.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8