Total 10 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

10%

3

Stars

10%

2

Stars

10%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Andrew

Food & Beverages, 500+ employees

More than a year

2.0
June 2025

Pricey but offers a lot of choices

Pros

I've been with Velocity for just over 20 years and it's been amazing to see how much they've grown. They offer such a huge platform with a lot of services which really helps us out.

Cons

It has grown so much but honestly, I feel like they've lost that personal, customer-focused touch. Plus, the pricing has started to feel like it's not worth the value and benefit of the platform anymore.

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

2

Functionality

6

B

Benedicta

Mining & Metals, 500+ employees

Less than 6 months

5.0
March 2025

Good tool!

Pros

I've been using their chemical SDS management solution for online SDS management and it makes everything so much easier.

Cons

Honestly, there's nothing bad I can say. Everything's easy to access.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kaylie

Hospital & Health Care, 101-500 employees

More than a year

4.0
January 2025

Managing waste effectively

Pros

It's very easy to use when performing risk analysis, identifying hazards and setting up prevention measures. It helps me stay compliant, avoid fines and keeps track of our environmental performance at each clinic.

Cons

We had a few issues with the reporting at first but the support team was quick to respond and helped us out with everything.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

10

Functionality

9

D

David

Renewables & Environment, 500+ employees

More than a year

3.0
December 2024

Simple to use

Pros

The process flow in the program was really easy to follow and interactive. It was smooth from start to finish.

Cons

The administrators couldn't make changes to the list data which caused extra costs and wasted time waiting for the vendor to make those changes.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

4

Functionality

8

S

Steve

Hospital & Health Care, 101-500 employees

More than a year

5.0
May 2023

Benefits of chemical management

Pros

In many workplaces, chemical management can get overlooked. It's a time-consuming task that takes up a lot of man hours and sometimes it doesn't even seem worth it. But after the initial setup, having Velocity manage the chemicals has been way more efficient and cost-effective.

Cons

NO CONS. I love how easy it is to use, the accessibility to information and the reasonable pricing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Ken

Government Administration, 500+ employees

More than a year

5.0
March 2023

Experiences in the city of Grand Rapids

Pros

It is so easy to use and functional, plus I love having 24/7 access online. It really gives me peace of mind.

Cons

We've been having trouble refreshing our system. I've talked to a few customer service reps but it still isn't working.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

G

Gavin

Chemicals, 500+ employees

More than a year

5.0
March 2023

Using VelocityEHS Humantech for ergonomics

Pros

There are two things I really love about VelocityEHS, (1) their software and capabilities especially their Humantech (Ergonomics) program, and (2) their amazing team. The staff members are experts in their field and always ready to help out and support our program.

Cons

After thinking it through, I really can't think of any features or support from VelocityEHS that I'd want to change or fix.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W

William

Hospital & Health Care, 500+ employees

More than a year

5.0
March 2023

How easy Velocity is to use

Pros

The platform is really smooth and attractive and honestly, Velocity's services are top-notch. I wouldn't want to use anything else.

Cons

The pressure from the Sales and Marketing team is pretty intense and a bit overwhelming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brian

Law Enforcement, 500+ employees

More than a year

5.0
March 2023

Very flexible software

Pros

Managing MSDS/SDS is critical for our department. We have 22 correctional facilities, plus headquarters and parole. Everyone has access to the Department's eBinder and it's really helped us stay on top of our MSDS/SDS and chemical control by knowing exactly what chemicals are approved for use.

Cons

Reports used to be a lot easier to work with. They could be exported as .pdf or .rtf which were already formatted for printing. Now with Excel exports, we have to spend a lot of time editing the reports to get everything to fit on a printable page. It would be great if the reports could be formatted for printing in an 8 1/2 or 11x14 size.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Manuel

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
January 2023

Efficient solution

Pros

Their suggestions and record-keeping support have been incredibly helpful.

Cons

Some options are difficult to understand for those with little experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10