Total 5 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

60%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

M

Miriam

Real Estate, 51-100 employees

Less than a year

5.0
May 2025

Quick and easy to use

Pros

The software from Zazoon has digitized and automated various processes for us. The amount of time we've saved because of this is huge. We're really satisfied with it right now.

Cons

Right now, we're really happy with it and haven't encountered any issues or bugs. The tool and support work really well for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

C

Christian

Banking, 1-10 employees

Less than a year

4.0
October 2023

Good tool!

Pros

It stands out because of its ease of use which allows us to design flows exactly as we want. Training new users has been easy and some were able to start using the software without any prior introduction, thanks to its clean interface. This user-friendliness has made it so much easier for our team to involve the entire organization in the process.

Cons

I think the dashboard design could be improved but that's probably just a matter of personal preference.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M

Mohammed

Consumer Services, 51-100 employees

Less than 6 months

4.0
September 2023

The best option

Pros

I'd say the system process, customer support and functionalities are great.

Cons

It's not mobile-friendly, so our employees can only use the system on desktop. But honestly, it's not a huge issue.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

D

Dayanna

Financial Services, 11-50 employees

More than a year

5.0
June 2023

All-in-one solution for compliance

Pros

We were able to easily integrate our existing risk management in Excel. The solution is very interactive and easy to understand. The dashboard gives us all the relevant information and the processes are clearly displayed. Plus, risks can even be created through the provided assessments.

Cons

The licensing model is based on the number of employees rather than the number of users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

D

Daniel

Financial Services, 1-10 employees

Less than a year

4.0
April 2023

Complete & user-friendly internal control system

Pros

It provides a clear overview, is super easy to use, flexible and covers all the relevant IKS topics.

Cons

There's nothing major to mention. It really meets our expectations.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

8