
AirMason Reviews
Total 14 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars21%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Katy
Computer Software, 101-500 employees
More than a year
“Visually stunning platform
Pros
Honestly, this tool totally changed how I see employee handbooks. It's visually stunning, easy to navigate and makes finding info quick. The support team is incredible and I love that I can create unlimited documents without extra cost.
Cons
The only minor frustration for me is that even a tiny wording or image change creates a new handbook version. It can make tracking feel cluttered with multiple versions even when the updates are minimal.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Carol
Computer Software, 500+ employees
More than a year
“effortless policy creation
Pros
Once I got the hang of it, building and maintaining policies became really simple. It's such a time saver and keeps everything organized.
Cons
Integrating it with UKG hasn't been as smooth as I hoped, though the team has been very proactive and helpful throughout.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Kylie
Mechanical or Industrial Engineering, 500+ employees
Less than 6 months
“Helpful support and smooth workflow
Pros
What really stands out to me is the friendly support team and how easy it is to design, track and access everything. It helps a lot in our daily workflow.
Cons
Some of the design tools could be more flexible, I'd love to freely move images, adjust text styles and sizes and use tables or graphs to make our handbook look more unique.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Jaclyn
Human Resources, 101-500 employees
Less than a year
“Simple customization and tracking
Pros
I really enjoy how simple it is to build and customize handbooks. The signature feature makes it easy to track completions whenever I need.
Cons
I just wish it came with a user guide. It would've made learning the admin side a lot quicker for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Sharon
Hospital & Health Care, 500+ employees
Less than a year
“Unlimited editing made easy
Pros
We've absolutely loved using this tool. With unlimited editing, a simple editor and a custom employee portal, it's turned sharing from a chore into something we actually enjoy.
Cons
No cons so far, I've been really happy overall. Maybe the only small thing is that when I upload a video, the handbook automatically opens that page first.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Audrey
Hospitality, 101-500 employees
Less than 6 months
“smooth navigation experience
Pros
It's been super easy for me to sign, use and navigate around the platform. Everything just feels smooth.
Cons
I had some difficulty adjusting fonts and bullet points the way I wanted.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Daisha
Wine and Spirits, 101-500 employees
More than a year
“simple admin and user flow
Pros
As both a user and an admin, I had an engaging and easy experience. The creative features make policy updates feel effortless.
Cons
Honestly, I haven't found any cons with this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Seth
Libraries, 1-10 employees
Less than a year
“efficient cloud-based solution
Pros
What I like most is the ease of use and efficiency. It saves me from endless paper updates, works in the cloud and was simple to set up.
Cons
There's nothing that bothers me about this tool at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ciara
Financial Services, 11-50 employees
Less than a year
“Engaging digital handbooks
Pros
I actually love how this tool makes people want to read our handbook. My teammates even ask smart questions about policies now.
Cons
Adding employees feels a bit manual at times but it's easy for me to reach support whenever I need help uploading them.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Darren
Consumer Services, 101-500 employees
Less than 6 months
“good communication
Pros
It helps me communicate better across our company. The visuals and interactivity make our brand feel alive and engaging.
Cons
I haven't run into any real issues yet. The initial setup takes some effort but that's pretty normal with any new platform.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Keniro
Hospitality, 500+ employees
Less than 6 months
“organized design and document access
Pros
I find it really functional, especially with the design tools and document library that keep everything neat and accessible.
Cons
I just wish I had more layout flexibility like column options for better formatting.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Nick
Pharmaceuticals, 101-500 employees
Less than a year
“Quick setup with excellent support
Pros
Setting up our handbook was so easy for me. The support was amazing and the SSO setup worked like magic. It really helps showcase our culture.
Cons
One thing I'd love is a built-in option to download our handbook as a PDF so I could make offline edits and upload again easily instead of contacting support for it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Kelly
Information Technology and Services, 11-50 employees
Less than 6 months
“Professional and fast updates
Pros
I like how all updates happen in one place. It's quick, simple and looks so professional every time I use it.
Cons
It took me a little time to get used to the interface since some areas aren't very simple at first.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Christine
Legal Services, 11-50 employees
Less than 6 months
“customizable and modern guidebook!!
Pros
For me, it's a visually stunning and customizable guidebook. It's easy to edit, track compliance and keep up with new policies.
Cons
Great tool but some suggestions!! I'd love built-in photo art options (like Unsplash integration) and an in-app folder for images to avoid re uploading them. A read aloud or voice search feature for visually impaired employees would be an amazing accessibility addition.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8