Total 5 reviews

3.6

All reviews are from verified customers

Rating Distribution

5

Stars

20%

4

Stars

20%

3

Stars

60%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

G

Glenn

Construction, 51-100 employees

More than a year

3.0
July 2025

organized and efficient

Pros

The app does a great job of organizing categories and subcategories, making it much easier for us to find the product or issue we're looking for.

Cons

Sometimes the app lags or freezes and it becomes difficult to find a contact number to speak with someone in customer service.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

3

Functionality

7

A

Abdiel

Hospital & Health Care, 500+ employees

More than a year

4.0
May 2025

Navigation is pretty easy

Pros

Using Alight is simple and easy to navigate. The detailed instructions make it simple to follow the steps and everything we need is readily available for quick access.

Cons

I had no trouble using the app or navigating its features but I was disappointed with the investment options and was expecting more.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

M

Mercy

Education Management, 500+ employees

More than a year

5.0
May 2025

Offers great finance support!

Pros

It is a great tool for managing our personal finances and it also provides support whenever needed.

Cons

No complaints to share about this app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Debra

Health, Wellness and Fitness, 500+ employees

Less than a year

3.0
April 2025

easy benefits view

Pros

This software is really great to see all of my benefits in one place and having the benefit booklet readily available is a nice touch.

Cons

The website is not the easiest to navigate and it takes quite a few clicks to get to what we are looking for.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

S

Sharon

Insurance, 500+ employees

More than a year

3.0
March 2025

rich in info but tricky to navigate

Pros

What I like most about the website is that it provides a vast amount of useful information all in one place.

Cons

It's a bit tricky to navigate, it takes some time to find the information we need.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7