
Alight Reviews
Total 5 reviews
3.6
All reviews are from verified customers
Rating Distribution
5
Stars20%
4
Stars20%
3
Stars60%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Glenn
Construction, 51-100 employees
More than a year
“organized and efficient
Pros
The app does a great job of organizing categories and subcategories, making it much easier for us to find the product or issue we're looking for.
Cons
Sometimes the app lags or freezes and it becomes difficult to find a contact number to speak with someone in customer service.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
3
Functionality
7
Abdiel
Hospital & Health Care, 500+ employees
More than a year
“Navigation is pretty easy
Pros
Using Alight is simple and easy to navigate. The detailed instructions make it simple to follow the steps and everything we need is readily available for quick access.
Cons
I had no trouble using the app or navigating its features but I was disappointed with the investment options and was expecting more.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Mercy
Education Management, 500+ employees
More than a year
“Offers great finance support!
Pros
It is a great tool for managing our personal finances and it also provides support whenever needed.
Cons
No complaints to share about this app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debra
Health, Wellness and Fitness, 500+ employees
Less than a year
“easy benefits view
Pros
This software is really great to see all of my benefits in one place and having the benefit booklet readily available is a nice touch.
Cons
The website is not the easiest to navigate and it takes quite a few clicks to get to what we are looking for.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Sharon
Insurance, 500+ employees
More than a year
“rich in info but tricky to navigate
Pros
What I like most about the website is that it provides a vast amount of useful information all in one place.
Cons
It's a bit tricky to navigate, it takes some time to find the information we need.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7