
AmericanChecked Reviews
Total 4 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars25%
3
Stars25%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Susan
Retail, 500+ employees
More than a year
“Great and simple to use
Pros
The reports are good, simple to read and don't take much of our effort to interpret.
Cons
Honestly I cannot think of anything negative to say. Their site is really simple to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stacey
Non-Profit Organization Management, 1-10 employees
More than a year
“smooth, reliable but frequent password resets
Pros
Our organization handles a lot of detailed background screenings and AmericanChecked has made the whole process smooth and reliable. In short they are incredibly thorough.
Cons
Since I don't log in very often, pretty much every time I do, I end up having to reset my password. I get that it is a security feature and I am sure it's helpful for teams using it weekly but for someone like me who only uses it a few times a year, I just keep my passwords written down so I don't forget!
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Lorna
Non-Profit Organization Management, 101-500 employees
More than a year
“Clearly laid out and error-proof
Pros
Everything is laid out clearly so it's really easy to find what we are looking for.
Cons
I have not run into any issues with the program. Even if I miss checking a required box, it reminds me before I finalize anything.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Karen
Wholesale, 51-100 employees
More than a year
“Unclear report comments
Pros
You only need to fill in a handful of fields to place an order. I means it cannot get much simpler than that, Right?
Cons
The wait time for reports after ordering can be a bit long. Also when reports include comments, they are not always clear like sometimes there is not enough detail to fully understand what's being communicated.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6