Total 5 reviews

3.4

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

40%

3

Stars

60%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

S

Shelly

Hospital & Health Care, 11-50 employees

More than a year

3.0
January 2023

Highly customizable tool

Pros

This tool has all the features necessary for managing employee files. Also it is fully customizable to meet our specific needs and is very easy to learn and use.

Cons

Limitation of only being able to clock in and out once per day causes problems for on-call or PRN employees especially when they have long gaps between shifts. And it would also be really helpful if the mobile app was available for Apple users as it would be great for my field staff.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

4

P

Paulaq

Non-Profit Organization Management, 51-100 employees

More than a year

4.0
April 2021

Provide quick access to info

Pros

I love being able to quickly check important information such as my annual leave, the leave of the staff I manage and any performance-related details.

Cons

Uploading files to the correct location can sometimes be a bit tricky.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

R

Rachel

Food & Beverages, 51-100 employees

Less than 6 months

4.0
April 2021

Allows Flexible settings

Pros

One thing I like is the flexibility to change the language and currency settings. Also the platform is easy to set up and navigate, with a clean interface. The customer service and support are excellent too and the service improvement portal is a great resource.

Cons

Well I have suggested a few small improvements through their ideas portal.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

E

Edson

Business Supplies and Equipment, 11-50 employees

More than a year

3.0
March 2021

Suit all our company's needs

Pros

I really like how easy it is to configure and tailor the platform to suit my company's needs. It offers a high degree of customization. Plus the ability to store documents there has made managing records much easier.

Cons

The lack of an app for users especially when it comes to tracking goals in Appogee Success and managing absence requests is an issue. Having an app that allows basic interaction would be really helpful.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

5

K

Karen

Accounting, 11-50 employees

Less than 6 months

3.0
March 2021

Great integration but very expensive

Pros

Well I am happy to see that it integrates with Xero Payroll and Google Workspace which is really convenient.

Cons

It is not always clear where to find certain things and it's taking some time to get the hang of it, even though I am experienced with testing new software. Also the price jumps are too steep especially when going from 10 to 11 staff.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

7

Functionality

6