BrightPay Connect Reviews
Total 26 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars23%
3
Stars8%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Sarah G.
Accounting, 1-10 employees
Less than a year
“Daily task list keeps us organized
Pros
My task list is the first thing I check every day and for that it's my go-to tool. I use it like a diary to track what needs to be done by certain dates and it really helps keep my work flowing smoothly.
Cons
What bothers me is the extra cost to add more staff. I think up to three users should be included in the original monthly fee.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Lydia R.
Accounting, 1-10 employees
Less than a year
“provides a great client experience
Pros
Its interface is very user-friendly as it keeps our practice running smoothly and helps create a great experience for clients.
Cons
Honestly I have no complaints as this is excellent software and I would definitely recommend it to others.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leigh C.
Accounting, 1-10 employees
Less than a year
“helps us organize tasks
Pros
We love how it organizes tasks into daily, weekly and monthly work to lists which overall gives us a clear set of jobs to focus on.
Cons
Invoicing is the one feature we are looking forward to seeing being mature and improve.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Daniel S.
Accounting, 1-10 employees
More than a year
“Deadline management with simple approvals
Pros
I really like the deadline management, the way I can interact with clients through the portal and how simple approving documents is. I mean those are just a few features that make this tool genuinely useful.
Cons
For now I still have to rely on accountants and separate tax software to prepare accounts and tax returns and I can only imagine how amazing this would be if they developed integrated software to handle all of that too. I mean literally a dream!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
David H.
Plastics, 11-50 employees
Less than a year
“Past payslips with email notifications
Pros
From my perspective, it is excellent. As I can access past payslips whenever I need which is really helpful. I also like getting email notifications.
Cons
The server is really slow when I log in and it takes a long time to switch between pages or download documents which is frustrating.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Seejal S.
Food & Beverages, 51-100 employees
Less than a year
“Works fine after initial setup
Pros
This tool works fine. I use it to track holidays and hours, keep pay rates organized and stay compliant with tax rules.
Cons
At first connecting it to Bizimply was a bit tricky as I had trouble with the setup. But I have since fixed the issue and now everything runs well.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
7