Total 6 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

17%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

5.0
July 2024

Efficient leave tool

Pros

It makes it easy for my small team to handle leaves efficiently while keeping costs low. Their support gives me peace of mind knowing employees are well taken care of during their leave.

Cons

Honestly, I can't think of anything negative to say about it, it's worked smoothly for me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

5.0
June 2024

Simplified leave management process

Pros

Leave management has become much simpler with this tool, both for me and the employees. Their customer service team is always helpful and quick to assist.

Cons

It would be great if this tool could support leave management for international teams since I work across multiple regions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small-Business, N/A employees

4.0
April 2024

Responsive and supportive team

Pros

Every member of support team has been amazing, responsive, knowledgeable and kind. It saves me hours of admin work since this tool handles most of the leave process and even payroll related steps are simple. The cost savings have also been a big win for our company.

Cons

I've had such a positive experience with this tool that I barely have feedback to give, they usually respond to my suggestions quickly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AS

Alex S.

Enterprise, N/A employees

5.0
March 2024

Stress free leave and compliance

Pros

This platform has made leave processes much easier for both employers and employees. I no longer have to stress about compliance or approvals and employees can clearly see their leave plan and pay details in the dashboard. Their team is quick to respond and I've seen them constantly improve and innovate.

Cons

I'd love to have the ability to personalize automatic employee emails so I can include company specific reminders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

5.0
February 2024

Time saving and family focused support

Pros

At Hatch, we rely on this software to help employees navigate complex leave laws and compliance with confidence. It saves so much time and lets people focus on what truly matters, spending time with family or resting well.

Cons

There's really nothing to dislike, having someone else handle all the paperwork feels like a relief for me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

LT

Lee T.

Co-Founder, N/A employees

5.0
August 2022

Reduced admin load for hr teams

Pros

What I find most helpful about this platform is how much administrative work it takes off my plate. The Customer Success team handles leaves efficiently so I can focus on strategic HR initiatives.

Cons

Every step from demo to implementation has gone smoothly for me and I honestly can't find any major flaws.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10