
Cocoon Reviews
Total 6 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars17%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 500+ employees
“Efficient leave tool
Pros
It makes it easy for my small team to handle leaves efficiently while keeping costs low. Their support gives me peace of mind knowing employees are well taken care of during their leave.
Cons
Honestly, I can't think of anything negative to say about it, it's worked smoothly for me.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 500+ employees
“Simplified leave management process
Pros
Leave management has become much simpler with this tool, both for me and the employees. Their customer service team is always helpful and quick to assist.
Cons
It would be great if this tool could support leave management for international teams since I work across multiple regions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small-Business, N/A employees
“Responsive and supportive team
Pros
Every member of support team has been amazing, responsive, knowledgeable and kind. It saves me hours of admin work since this tool handles most of the leave process and even payroll related steps are simple. The cost savings have also been a big win for our company.
Cons
I've had such a positive experience with this tool that I barely have feedback to give, they usually respond to my suggestions quickly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Alex S.
Enterprise, N/A employees
“Stress free leave and compliance
Pros
This platform has made leave processes much easier for both employers and employees. I no longer have to stress about compliance or approvals and employees can clearly see their leave plan and pay details in the dashboard. Their team is quick to respond and I've seen them constantly improve and innovate.
Cons
I'd love to have the ability to personalize automatic employee emails so I can include company specific reminders.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 500+ employees
“Time saving and family focused support
Pros
At Hatch, we rely on this software to help employees navigate complex leave laws and compliance with confidence. It saves so much time and lets people focus on what truly matters, spending time with family or resting well.
Cons
There's really nothing to dislike, having someone else handle all the paperwork feels like a relief for me.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Lee T.
Co-Founder, N/A employees
“Reduced admin load for hr teams
Pros
What I find most helpful about this platform is how much administrative work it takes off my plate. The Customer Success team handles leaves efficiently so I can focus on strategic HR initiatives.
Cons
Every step from demo to implementation has gone smoothly for me and I honestly can't find any major flaws.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10