Total 19 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

84%

4

Stars

16%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KS

Kayla S.

Human Resources, N/A employees

Less than a year

5.0
August 2025

Easy to use, but needs more accuracy

Pros

It's so easy for me to use. There were a few times when things were slightly off but for the most part, the benchmarks were correct.

Cons

For me, not everything seems fully vetted and sometimes false information slips through.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EC

Emma C.

Mechanical or Industrial Engineering, N/A employees

More than a year

5.0
April 2025

Helpful pay insights

Pros

Detailed market data provided by this tool has really helped me make fair and workable pay decisions. I can now see where I stand in terms of compensation in the industry, thanks to all the detailed data.

Cons

I had to manually update some datasets when new market data came out which was tiring and could lead to errors.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AV

Alexandra V.

Logistics and Supply Chain, N/A employees

More than a year

5.0
February 2025

easy to run market research

Pros

This tool makes running market research on my jobs super easy, ensuring I stay competitive in the workforce.

Cons

There are so many add on features and I'd prefer if more of them were bundled into each package.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DD

Damian D.

Accounting, N/A employees

More than a year

5.0
December 2024

Simple for checking benefits

Pros

It's really easy for me to use when looking up verified employee benefits.

Cons

Nothing bothers me here, it feels like really good software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IO

Ian O.

Gambling & Casinos, N/A employees

More than a year

5.0
November 2024

perfect for analyzing jobs

Pros

There are very few jobs I can't find data on. This tool offers a huge selection of jobs and job levels for me to analyze. Data is really helpful for me in benchmarking and compensation processes. I love how I can adjust the job based on specific skills, certifications, or criteria like years of experience and education.

Cons

We don't have any complaints about this system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LF

Lorna F.

Medical Devices, N/A employees

More than a year

5.0
February 2022

Affordable tool and easy to use

Pros

The ease of use is amazing, it's simple for me to use and I can mirror my current compensation Excel worksheet with it. It's flexible and very affordable.

Cons

I don't really have anything negative to say since my experience has been great overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC

LeAnn C.

Legal Services, N/A employees

Less than a year

5.0
December 2020

Simplified process

Pros

When I switched from more than 50 spreadsheets to this system, my whole process changed. I can now see leaders adjustments and their reasons in one place instead of chasing files everywhere.

Cons

I would like to have the option to sort the way I used to in Excel.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK

Ashley K.

Legal Services, N/A employees

Less than a year

5.0
December 2020

perfect fit with great support

Pros

What surprised me was finding a tool that actually fit all my needs. I also had my rep ready to help anytime I needed which made the experience smoother.

Cons

Looking back, I realize we made our setup more complicated than needed and I'd simplify it next cycle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TE

Tricia E.

Utilities, N/A employees

More than a year

5.0
December 2018

helps managers handle tasks easily

Pros

For me, managers handled their compensation tasks without struggle. Whenever I ran into an issue, I got fast service and the fix was done quickly. I saw how knowledgeable the programmers were and getting the program up and running didn't take long at all.

Cons

The system looks so similar to Excel that I expected it to function the same way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KS

Kathy S.

Consumer Goods, N/A employees

More than a year

4.0
November 2018

flexible with quick approvals

Pros

The part I enjoyed was making the system flexible enough to cover what I needed. I built the reports the way I wanted which made approvals quicker and my rep always gave timely answers.

Cons

For me, the slow page refreshes were frustrating, sometimes taking 10 seconds or more.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JR

Jill R.

Consumer Goods, N/A employees

More than a year

5.0
November 2018

Easy to customize

Pros

Over the past four years I've used this software for salary planning and I've found it very adaptable. I can customize it easily and the customer support has always been great for me.

Cons

When I go for complex customizations, I end up doing a lot of detailed testing myself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD

Myra D.

Pharmaceuticals, N/A employees

More than a year

5.0
November 2018

flexible and reliable tool

Pros

For my work, the platform feels easy to handle and flexible at the same time. I've seen it keep improving and support has been strong whenever I reached out. My company uses it in many ways and I still find it meets my needs.

Cons

I can't think of any part of this solution that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JK

Jacquie K.

Consumer Goods, N/A employees

More than a year

5.0
October 2018

meets all of my needs!

Pros

What stands out most for me is how flexible the system is. I can shape it to meet even very detailed business requirements.

Cons

Admin side feels a little tricky at times but I like that HCR keeps improving those features and actually listens to feedback for upgrades.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MH

Michael H.

Legal Services, N/A employees

More than a year

5.0
October 2018

Figured it out right away

Pros

As a user, I didn't need much explanation to get started. I figured it out fast and was able to use it right away.

Cons

There's honestly nothing I dislike about the software. Maybe it's just me but as the admin I sometimes find certain things less clear when I need to make bigger changes across the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Michael M.

Investment Management, N/A employees

More than a year

5.0
August 2018

integrates perfectly with excel

Pros

Since I use Excel a lot, this software fits perfectly with the way I already work. I can manage my compensation data in a familiar setup but in a far more organized and effective way.

Cons

I haven't been let down so far. The software has worked really well for me and even performed better than what was promised.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Financial Services, N/A employees

Less than 6 months

5.0
December 2017

Clean layout and great support

Pros

This tool gives me all the functions I need. I find the layout clean, I locate things fast and every time I contacted support, the experience was pleasant.

Cons

The PDF version doesn't look as neat as the web view when I have multiple scopes or a hybrid role with market data.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MJS

MARY JO S.

Research, N/A employees

More than a year

5.0
July 2017

Easy for managers and admins

Pros

As both a manager and an admin, I find it easy to use. The report options help me a lot, the data dump gives me clarity on increases and I also print PDF statements whenever I need.

Cons

I can't put managers in the approval chain more than once. Every raise has to go through direct managers and then be approved by Research Unit Leaders. Since those leaders report to VPs and VPs also have direct reports, the straight line approval path in CompXL doesn't really fit my circular approval setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KL

Kathy L.

Not Specified, N/A employees

More than a year

4.0
August 2016

Feels simple to use

Pros

What I notice most is how simple it feels for me to use.

Cons

I'd really like to skip the whole export and import step and just let managers enter everything straight into the system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

RA

Rebekah A.

Not Specified, N/A employees

More than a year

4.0
February 2016

Sped up our year end process

Pros

This is my second year using CompXL for compensation and after the first year, it really helped speed up my year end process. Before, I'd be working late every night for weeks, trying to find errors and missed updates. The hardest part was sending Excel files to each department leader and trying to keep track of all the small changes and tweaks they made. The software is fully customized to fit my company's complicated compensation structure which I couldn't find anywhere else with such detail. My main issue in the first year was the lack of reporting and filtering options but after this year's updates, the new reporting features are a game changer. It might take a while for someone not tech savvy to figure it out but for me, the new features give me full control to create as many reports as I need. Since my CEO needs over 30 reports a year, automating some of this has been a huge help. It's made my job much easier and now, the biggest problem is that I'm less focused on tiny details because I trust the software so much.

Cons

Most annoying part for me is uploading employee data. I often need to make lots of small changes and instead of adjusting them right in the system, I have to import them. The interface also looks too much like Excel. It doesn't feel modern like ADP or SuccessFactors but honestly, it makes up for that by being super flexible. You can do way more here than in those other systems, basically only limited by what Excel itself can handle.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8