Total 4 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

0%

3

Stars

25%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

P

Paul

Environmental Services, 500+ employees

Less than a year

5.0
May 2022

simplifies admin tasks

Pros

It's been a positive experience that has simplified many administrative tasks. The platform is very user-friendly and the support we received during setup was excellent.

Cons

Nothing major to mention. I just had to adjust a few features to better fit our business needs.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

S

Sofia

Food & Beverages, 11-50 employees

Less than a year

3.0
April 2022

Has some useful features but lacks user-friendliness

Pros

Competency Cloud offers useful features like employee training courses, tracking their completed training, PPE issued and more. Overall these features are incredibly helpful.

Cons

The Competencies and Trades sections are not very user friendly. Also it is difficult to track an employees competency levels. It would also be helpful to have evidence of completed training like signatures. Adding a tool to track employee holidays would be a great feature too.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

5

M

Melissa

Civil Engineering, 11-50 employees

More than a year

5.0
March 2022

simple navigation and team is open to suggestions

Pros

I find Competency Cloud to be very simple and easy to navigate. I also like that the team is open to suggestions and new ideas when I share them. The training matrix is clear and the training pathway makes it easy to track who should be suggested for training.

Cons

Well I'd like a read receipt feature for broadcasts. I also wonder if there is a way to link broadcasts with our website updates such as having an RSS feed from our website or Twitter pages that sends out broadcasts automatically. Additionally when updating a training course, it would be helpful if there was an option to return to the specific course or employee you were working on, rather than starting from scratch and having to find it again.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

N

Nick

Airlines/ Aviation, 11-50 employees

Less than 6 months

5.0
January 2022

centralizing HR tasks works

Pros

We have always faced challenges with manual records and keeping tight control over HR tasks especially when it comes to onboarding new employees, training, compliance and reviews. With Competency Cloud, we have been able to bring all of these processes together in one place allowing our staff to easily access their files.

Cons

The ability to centralize and edit forms and templates without needing to zip them would be a great improvement I think.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8