Total 7 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

29%

4

Stars

43%

3

Stars

14%

2

Stars

14%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

N

Nicolas

Facilities Services, 500+ employees

Less than a year

2.0
February 2024

Essential for compliance but lacks tracking

Pros

The compliance software is essential for helping us meet regulations, ensuring security at our facilities and managing contractor activities. It is especially valuable during incidents and greatly improves overall efficiency.

Cons

We cannot track when users sign in or out which is a limitation.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

5

Functionality

4

J

Jason

Transportation/ Trucking/ Railroad, 51-100 employees

Less than 6 months

5.0
February 2024

Clear and easy to use

Pros

Comply Flow dashboard is pretty easy to use and the instructions are really clear, making everything simple.

Cons

The system is mandatory for providing services to customers, so we have no choice but to use it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

B

Belinda

Logistics and Supply Chain, 11-50 employees

Less than a year

4.0
December 2023

Chat feature is the winner

Pros

The online chat feature is the best as it allows me to quickly resolve any issues I encounter.

Cons

Switching between different screens can sometimes feel slow and awkward.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

7

G

Ged

Transportation/ Trucking/ Railroad, 51-100 employees

Less than a year

3.0
November 2023

Helpful support but navigation is not easy

Pros

I like the support team as they were really helpful in addressing any problems I faced.

Cons

It felt a bit hard to navigate and I could have used more training support to get the hang of it.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

7

Functionality

5

T

Thalia

Industrial Automation, 11-50 employees

Less than a year

4.0
October 2023

Great features but sometimes works slow

Pros

One thing I really like is the functionality of the software especially the notifications it sends when compliance is about to expire.

Cons

The software can be somewhat slow at times when trying to use its features.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

N

Nicki

Higher Education, 1-10 employees

Less than a year

5.0
June 2023

Track docs easily

Pros

A friend in the mining services industry recommended ComplyFlow to me and now we use it to manage and track all the documents for every student we consult, like passports, CVs, application forms and more. Also I really like how we can show the required documents on a dashboard for each user so they know exactly what to upload.

Cons

It would be great to customize the platform and disable the features we don't need. I believe this option is only available on a different plan.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

B

Bojan

Transportation/ Trucking/ Railroad, 1-10 employees

Less than a year

4.0
June 2023

Easy access to lots of features

Pros

The software offers easy access and I like that it comes with a variety of useful features for different tasks.

Cons

I would like it if the system offers the ability to store documentation as it will be helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7