
CrossChex Cloud Reviews
Total 6 reviews
3.2
All reviews are from verified customers
Rating Distribution
5
Stars17%
4
Stars17%
3
Stars50%
2
Stars0%
1
Stars17%
Satisfaction score
Ease of use
7
Value for money
7
Customer Support
8
Functionality
6
Kayla
Transportation/ Trucking/ Railroad, 51-100 employees
Less than 6 months
“Very unreliable software
Pros
It is easily available for purchase and more affordable compared to many other time management software options I come across.
Cons
We faced privacy issues as several devices in our company were showing reports that were not from our equipment. The reporting feature is poorly designed and lacks customization which means a lot of time is spent formatting it to fit our needs. The setup guide is complicated and not user-friendly. Also it does not calculate overtime and the bi-weekly schedule is fixed which should be adjustable for specific payroll calendars. Data syncing from the device is irregular. Additionally the Anviz bot chat is not very helpful.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
4
Functionality
1
Ali
Information Technology and Services, 11-50 employees
Less than 6 months
“Free but needs refinement
Pros
I appreciate how CrossChex Cloud is completely free to use, easy to set up and offers fantastic support from the team.
Cons
I feel like they can simplify time and attendance tracking, especially for companies with complex shift patterns such as we only need to the first IN time and the last OUT time, along with an option to set the total working hours.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
6
Ashley
Construction, 11-50 employees
Less than 6 months
“Online timesheets made simple
Pros
We love how we can quickly and easily access timesheet information online making it super convenient for our team.
Cons
The fingerprint ID was not set up correctly but it could have been user error. After several attempts we decided not to try again.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Hitoshi
Design, 1-10 employees
Less than 6 months
“simple use but weak global fit
Pros
There are quite a lot I like but for now I would say it is user friendly and simple to use.
Cons
It does not adapt well to attendance control in other countries.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
5
Ibrahim
Information Technology and Services, 11-50 employees
Less than a year
“Easy management, best product
Pros
It is inexpensive and very easy to manage. I have never used a system this simple to handle.
Cons
I love everything about it as it's the best product I have ever used.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rodrigo
Information Technology and Services, 1-10 employees
Less than a year
“easy setup but lacks help with configuration
Pros
Setting up the cloud service connectivity is pretty easy and simple to do.
Cons
The configuration does not offer easy help.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
7