Deel Reviews

“Web app and offer clear answers

Pros

I work for Cytora through Omnipresent and the experience has been really positive. I filled out all my details in their web app whenever it suited me and the FAQ answered every question clearly.

Cons

Since I am employed through an EOR it was not always clear what benefits I was entitled to because it only handles payroll and legal stuff. I later learned that extra perks come from the hiring company which can be a bit confusing at first.

“Quick responses with clear steps

Pros

Overall the whole process felt incredibly user friendly as every step was clearly explained. When I had questions I contacted the team and George responded quickly and resolved them. So yes I would definitely recommend Omnipresent!

Cons

The whole system is very easy to use but the only thing I can point out is that the mobile version and the process for signing documents feel a bit buggy and could be simplified for a smoother experience.

“simple process with excellent support

Pros

The whole process is really simple and replies always came back quickly and I consistently received excellent support.

Cons

Nothing specific to share as everything ran smoothly throughout.

“missing charges are problematic

Pros

Whenever I have a question it's answered quickly and I get my payments on schedule.

Cons

Several times important charges were missing from my payslips which caused confusion and extra hassle.

“Smooth transition with clear communication

Pros

Moving from my previous agency Omnipresent handled the transition in a very smooth and proper manner. Also their communication is always clear and they took care of all the paperwork and onboarding steps. It gives me confidence to be partnered with a group that truly gets the nuances of international hiring and makes sure we're compliant with local employment laws.

Cons

So far I have not run into any problems. Everything has been handled well and professionally with no issues to report.

“Fast onboarding with caring support

Pros

From the start my onboarding was smooth and efficient. Everything was handled quickly and professionally. Overall it was almost stress-free. Also the team responded fast to my questions so I always felt supported. What really stood out was how committed my contact was that even while on leave, they still replied and helped when I needed clarification. That shows how much they care about employee experience. Overall I felt well taken care of. Onboarding was fast thoughtful and well organized. I am genuinely excited to get started and grateful to be part of such a supportive team.

Cons

I have not come across any downsides. As everything with it has been gone well as the team stayed responsive and professional throughout onboarding which left me feeling reassured.

“quick hiring with responsive team

Pros

Omnipresent handles all employment tasks for our company. When I onboard as an employee, the process is fast and smooth, all thanks to regular contact with a very responsive support team. Moreover managing payroll, records and expenses is simple and hiring abroad is quick and hassle-free.

Cons

Although most things are handled digitally I think a few areas need polishing. For example the time-off user experience could be smoother and payslips shouldn't just arrive by email. So I'd prefer them viewable directly within the platform.

“Professional team with warm guidance

Pros

I really appreciated the professionalism, efficiency and warmth of the team who guided me.

Cons

At one point I received the identical documents in two separate emails sent days apart so I ended up reading everything twice before I realized what happened.

“pension issues are serious

Pros

The service is automated and I can handle everything through a self-service portal. Their support team also responds pretty quickly when I need help.

Cons

I have had serious concerns about whether they're following local laws. For months they did not deposit my required pension contributions as I only found out when I checked myself. Several coworkers had the same issue and in some cases, it took months to fix. It also frustrates me that they ignore legal tax benefits and incentives. Someone handling our accounts should be actively looking for those savings not just taking the easiest route. Plus it often feels like they choose the simplest option instead of putting in the effort to find better, legal ways to save.

“Kind and professional with flexible terms

Pros

My experience with Omnipresent was very positive. They supported both me and the UK startup I wanted to work with while we looked for an Employer of Record. From the start, they were kind and professional. They offered fair and flexible terms which made our decision much easier. Since I live in Germany, working with a UK company could have been complicated but they handled most of the tricky parts and made everything smooth. I also really liked that they stayed in touch with me for over a month, keeping me updated regularly. Their communication was clear and helpful which gave me confidence throughout. The platform is simple and easy to use so I never felt lost. Overall I am really happy with how things went and would recommend it to anyone looking to hire internationally without the usual stress.

Cons

The product does not include a wide range of extra features but in my particular situation everything I needed was already provided so I didn't feel limited.

“smooth onboarding with quick responses

Pros

Onboarding went smoothly, the platform seems user friendly and I received a quick response from HR.

Cons

I haven't noticed any issues during onboarding but I'll need to evaluate how things hold up over time.

“easy navigation without any confusion

Pros

Omnipresent is easy to use and I can get around it easily without any confusion.

Cons

No negatives to share. In short nothing I can point to as a problem.

“Refined design in HR tech

Pros

Working in quality assurance and routinely assessing digital platforms for usability and performance, I consider the Omnipresent website among the more refined and thoughtfully organized tools in the HR tech arena. Overall here is my candid breakdown of what impressed me.

Cons

I haven't noticed any problems. As per me it's a very practical and useful application for everyday use.

“Quick support with reliable payments

Pros

Most of the time everything runs smoothly and when there is an issue, support responds quickly and is genuinely helpful. Payments are reliable and they have taken a huge load off me by handling admin and paperwork. For example, during my paternity leave, it went above and beyond to manage all the documents and offer practical support.

Cons

Unfortunately holidays, time off and timesheets do not sync with our internal systems so I have to enter everything twice. Sometimes I forget and that creates extra work and frustration for everyone.

“simple design with nice colors

Pros

I had a great experience and loved the simple design as the color palette looked nice.

Cons

There aren't any complaints means I have nothing to report.

“Global hiring saves time daily

Pros

With Omnipresent global hiring is simple as they handle compliance, payroll and admin tasks. Also it is easy to use and saves me a lot of time.

Cons

I have noticed that onboarding can sometimes take longer than I expect and every so often there are delays in communication.

“Responsive team simplifies international compliance

Pros

Working with it has made global HR and payroll much simpler. The platform is easy to use and their team has been responsive and knowledgeable throughout. Also they have helped us handle international compliance smoothly and reduced the time we spend on admin especially during onboarding and payroll. Nothing is perfect but Omnipresent has always answered our questions quickly and professionally. Overall it's been a reliable tool that helps us grow our global team.

Cons

Personally I ran into a few issues with pension enrolment and the many different schemes that operate in the UK but ultimately the team managed to find a suitable solution that worked for everyone involved.

“simple platform with quick replies

Pros

I am quite impressed by how simple it is and whenever I need anything the team replies very quickly.

Cons

At the moment I don't have any negatives to mention.

“Great option for contractor employment

Pros

It's a great option for employees to work as contractors and their support team has been really helpful.

Cons

No cons to share as per me it is the best tool.

“a clear mission allows global hiring

Pros

What I really like about Omnipresent is its clear mission to make employment truly global and borderless. They are solving a real, complex problem helping companies hire anywhere while staying compliant and that makes a real difference. It also allows organizations to build diverse teams and gives professionals access to opportunities around the world, no matter where they live. I even value the company's remote-first culture, its innovation in legal and HR tech and the trust and independence given to employees.

Cons

I am impressed by its mission and global reach but I have noticed and heard others mention that fast growth can sometimes outpace internal processes and communication. In quickly scaling companies, this can lead to occasional misalignment or inefficiencies. Still I see it as a natural part of growth and it seems to be actively working to improve its systems and culture.

“Simplifies cross-border work worldwide

Pros

Omnipresent simplifies hiring and working across borders for teams worldwide, genuinely enabling remote work while prioritizing compliance and offering flexible options.

Cons

At times I find their procedures a bit complicated particularly when dealing with country-specific regulations although that makes sense given the international reach

“great menus and offer fast support

Pros

I like that the platform has simple menus like not too many choices and the things I use most are easy to find. Also support usually replies fast with helpful, practical answers. I often get what I need without even asking like when they sent my annual tax documents without me having to request them. Reordering time-off entries to show the most recent first was a big improvement. Before that, scrolling through years of records was a real pain.

Cons

It is not flexible when I need to add partial days for things like illness or time off. In short the system does not make it easy to split days.

“Amazing platform

Pros

Deel is such an amazing platform when I need to set up contracts for working abroad. It's really easy to use, and it makes sure all the important info I need is clearly laid out in the contract.

Cons

I would love to see Deel offer its own platform with lower fees. Right now, using third-party global accounts just to reduce fees is a bit of a problem. Why not make it a full featured app that helps avoid fees altogether?

“Onboarding was smooth, everything was easy

Pros

They were super helpful with any issues that came up during my onboarding. They made everything much easier for me.

Cons

Honestly I can't think of any downsides. Deel gives both clients and contractors everything they need in one platform.

“Easy setup and flexible payment withdrawal options

Pros

With Deel, it's really simple to choose how I want to withdraw my payments. Setting everything up was really easy.

Cons

I think it would be great if Deel added SeaBank to the list of supported banks. That could be a really useful addition.

“The best platform for your needs

Pros

The platform is so simple and organized, it's honestly one of the easiest software I've used. I really love it.

Cons

The UI and design are great. It's really user-friendly so I have no complaints.

“Simple and reliable

Pros

Deel has made getting paid way easier than other methods I've used. It just works and that's what I love about it.

Cons

The fees are a bit high. Also it'd be awesome if I could use my card at an ATM without any issues.

“How Deel helps you get paid for your work is great

Pros

Deel delivers on its promises and I also love that I can make an advance payment if needed. It's like getting a mini loan with no strings attached other than paying it back from my next paycheck.

Cons

One downside is that if the party making the payment doesn't stick to the agreed timeline, there's no way to penalize them or compensate for the delay.

“Amazing and easy to use software

Pros

The platform is super easy to navigate. The user interface is clean and I always know exactly how everything works. It made using the features so simple.

Cons

I think the perks could be a bit more focused on the user experience rather than the company's. Also, it would be great if referring a friend came with some kind of reward.

“Fantastic app for finances

Pros

Deel makes it so easy for me to keep track of my finances. Everything is simple and clear.

Cons

I really don't have any complaints. It's honestly a great way to send and receive money.

“Great service, simple process

Pros

What I love most about Deel is how user friendly it is. It pulls everything together like payments, contracts and compliance, into one place, which makes managing it all so much easier. It's also really secure, which is a big deal when you're handling sensitive info. Plus it's so practical for working with contractors around the world and it takes care of payroll and legal stuff seamlessly. It just simplifies everything about global hiring.

Cons

Sometimes, the fees are a little confusing to me, especially when there are intermediaries involved.

“Quick, straightforward, and effective

Pros

The transfers are quick, and the whole process is smooth. I really like how easy Deel is to use.

Cons

One thing I didn't like is that you can see the money once it's been approved, but you can't actually access it unless you pay a fee. Also the exchange rate isn't as favorable as it could be.

“Efficient solution

Pros

Deel is a full service solution for hiring and payments. The clean, simple layout makes it easy to use, and I don't waste time trying to figure things out.

Cons

The withdrawal tax is a bit higher compared to other tools I've used.

“The easiest way to receive payments

Pros

Signing up and using Deel was quick and easy. Having the app is a great addition, too, it makes everything even more convenient.

Cons

The app would be even better if I didn't have to scroll all the way to the bottom just to enter my hours. That part could use some improvement.

“Global payroll made easy with great support

Pros

Deel has made managing global payroll and compliance so much easier. I can hire and pay contractors or employees in different countries without stressing over legal or tax issues. The platform is simple, customer support is helpful, and everything from the documentation to the fees is crystal clear.

Cons

I think the onboarding process for new employees can be a bit slow, especially because of legal requirements in certain countries. It would also be nice if pricing for smaller teams were more flexible, particularly for startups or freelancers who don't have many employees yet.

“smooth payment withdrawals

Pros

I love the smooth payment withdrawals, and the user interface is really nice to work with.

Cons

Customer support could definitely be more responsive. Sometimes it takes a while to get help.

“The top platform for managing digital contracts

Pros

Deel has such a friendly and trustworthy interface, which makes using it a positive experience every time I use it.

Cons

Sometimes the web app takes a little longer to load than I'd like.

“A LOT OF STEPS

Pros

The level of confidence in the security of personal data required by this software is unmatched.

Cons

There are numerous steps involved, and some of them can be confusing.