Not Specified, N/A employees
“Smooth document handling”
Pros
I love how easy it is to load and view data here. I can issue documents, update HR records and send electronic signatures quickly. Generating custom reports is smooth and the customer support has been excellent.
Cons
I had some trouble at first when setting up managers profiles and departments, it felt a bit complex initially but made sense once I got the hang of it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Not Specified, N/A employees
“structured & organized hr processes”
Pros
It feels so easy to structure everything around our organization with this tool, it keeps things organized and easy.
Cons
I'd really like if this tool could sync with our time management or clock-in system to keep everything aligned.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Not Specified, N/A employees
“Supportive customer service”
Pros
I've found the customer support to be patient and clear. Even though I've been using the basic version for years, I recently realized how much more potential the system actually has.
Cons
At first, I found it a bit hard to figure out exactly where to register certain information but after the training session, everything became clearer and smoother.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Not Specified, N/A employees
“frustrating reporting and document uploads”
Pros
What I enjoy most is the simplicity, it prompts me for all the right information for new employees, keeps everything centralized and even lets employees access their contracts and appraisals easily.
Cons
Generating reports can be a little frustrating since not all data exports, like holiday records and I wish I had access to previous years data. Uploading employee documents also feels longer and more tough than it should be.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not Specified, N/A employees
“Quick improvements based on feedback”
Pros
After my last feedback, the team acted fast and made meaningful improvements. I love that outdated documents no longer clutter the system and the new "sort by date" works perfectly. It feels great to know my input was valued and I won't hesitate to reach out again.
Cons
Thankfully, all the glitches that were reported seem to have been resolved now and I appreciate how responsive the team has been.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Not Specified, N/A employees
“An intuitive platform!”
Pros
Okay so... I've learned that you really get out what you put in but here the interface and clear instructions make it such a human experience despite being online. It feels like a product made with real people in mind.
Cons
I honestly can't think of any major downsides. Whenever I've needed help, support has always been quick and reliable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“Simple HR management for employees”
Pros
It's genuinely simple to use for me, each employee has access to their own file, can request time off and the customer service team always responds fast.
Cons
Some fields felt a bit restrictive for our company's specific needs but after requesting a few adjustments, everything was tailored nicely. I do wish holiday request approvals went to employees work emails instead of personal ones.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Not Specified, N/A employees
“effortless setup with helpful support”
Pros
I find setup effortless, even without deep HR experience. The support team is always friendly, professional and quick to reply which I appreciate a lot.
Cons
The user interface design isn't exactly my favorite but it's simple, clean and works smoothly across different browsers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“Smooth setup and great training help”
Pros
What I like is how smooth the setup and training process is. Managers and employees both find it simple and we've had great help from support (especially Gemma!) whenever we needed quick answers.
Cons
I'm still running into a few small notification issues but they're being handled. It's a minor inconvenience that managers need to log into two separate dashboards, one for managing and one for individual use but it's not a dealbreaker.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Not Specified, N/A employees
“Efficient attendance and training management”
Pros
It's been great using this for attendance and training management. I love that I get reminders for certificates due to expire, it really helps me stay on top of compliance and employee records.
Cons
The only limitation I've noticed is that the Personnel Dashboard App works on iPhones but not yet on Android. I've been told that's something they're planning for the future which is good to hear.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“easy staff management”
Pros
This tool keeps me confident that I'm following the latest legislation. It's up to date, easy to use and has everything I need to manage my staff fairly and efficiently.
Cons
I haven't really come across any serious drawbacks, the software is easy to access and simple enough for anyone to navigate, even with minimal experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“Simple HR portal with great support”
Pros
I find the portal very easy to navigate and the support team is always ready to help with clear guidance. It makes managing day to day HR tasks feel simple.
Cons
Honestly, I don't have complaints. The platform keeps evolving with regular updates and any improvements I might think of, they're probably already working on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
