Mid Market, 51-100 employees
“I love it”
Pros
User interface is very easy to use, I can find exactly what I need without any issue and all the features I actually use are right there.
Cons
I honestly can't think of anything negative to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Fantastic Support Makes This Easy to Use”
Pros
I'd totally recommend this. The customer service team was amazing and they helped me set up the app exactly how I needed and guided me through every step plus its easy to use, making everything feel smooth. If you're looking for something reliable and smooth, this is a great choice.
Cons
One thing that could be better is having guides or instructions in Spanish, right now, I have to translate everything when training employees which takes extra time. But I do appreciate that the forms are already in Spanish which makes it a lot easier for the staff once they know what they're doing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Building a genuine speak up environment with Faceup”
Pros
The interface is simple and usefriendly even for someone like me who's not tech savvy. I also love that everything stays anonymous and private, that's a huge deal for our dealership's privacy needs.
Cons
Nothing comes to my mind right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Trusted Platform for Safe Communication”
Pros
This has been so reliable when dealing with any unfair practices and it really gets the job done. The interface is simple to use and there are tons of customization options. Whenever I'm unsure about something, the support team is always friendly and helpful.
Cons
During my time with it, I honestly can't think of any real downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Essential for Building Team Culture”
Pros
I've been using it for a while and it's completely changed how our organization works. The anonymous reporting system has been amazing in encouraging our team to speak up without worry which has really helped build transparency and trust. It's also been a huge help with staying compliant with GDPR and the EU Whistleblowing Directive and it's cut down on our legal risks and made our risk management stronger. The customizable forms and priority features make incident handling smooth and easy. What I love most is how it's improved team morale, when people feel heard, you can see the difference in job satisfaction and loyalty. Plus, the analytics give us useful insights into trends that help shape better policies. This tool has made our organization more responsive and resilient.
Cons
I honestly can't think of any major downsides. The ease of use and the implementation really stand out to me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Easy and simple tool”
Pros
The simplicity is a big plus. The overview screen on the homepage gives me a quick look at what our team is saying in terms of feedback and concerns.
Cons
I haven't had any issues since we started using this a few months ago, no reports have come through yet, so I can't really point to anything negative about the experience so far.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
