
factoHR Reviews
Total 31 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars35%
4
Stars55%
3
Stars10%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Akash M.
Enterprise, 500+ employees
“handy attendance tracking tool
Pros
The selfie punch feature is a game-changer for clocking in and out of work. It makes attendance tracking so much more convenient than traditional methods.
Cons
Sometimes it doesn't recognize my face when I'm wearing glasses.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Aditya V.
Enterprise, 500+ employees
“Quick & Efficient Payroll
Pros
Really appreciate how much faster the payroll process runs compared to our old manual methods. It's been a huge time-saver for us.
Cons
It can be slow when it comes to fixing problems.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Devika J.
Mid-Market, 500+ employees
“smooth setup and easy learning
Pros
The onboarding process is amazing. It lets new employees handle all their paperwork and formalities right within the system which speeds everything up significantly.
Cons
The interface could be more easy and user-friendly, especially for new team members.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Aarav S.
Mid-Market, 500+ employees
“Efficient Payroll Management Solution
Pros
I really appreciate how simple it is to handle everything. The payroll automation saves me tons of time each week and the interface is clean and simple to use.
Cons
It works fine but honestly, nothing exceptional so far.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Daanish A.
Mid-Market, 500+ employees
“Simple access tool for employees
Pros
The employee portal is super convenient. Both we and our staff can access data whenever we need it.
Cons
I can't really think of anything negative to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ritvik A.
Enterprise, 500+ employees
“payroll processing tool that never fails
Pros
This payroll solution has been dependable and efficient. It's aligned our entire process and made everything much quicker. The interface is really easy to use and it's genuinely transformed how we handle payroll tasks.
Cons
Sometimes the interface feels outdated compared to newer platforms, and I wish there were more customization options for reports.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Amarsinh R.
Enterprise, 500+ employees
“simple and effective software
Pros
It's very user-friendly. It has organized our daily operations significantly. Managing HR processes feels easy now and everything flows much more smoothly than before.
Cons
It occasionally has minor glitches that can slow down our workflow, though nothing too disruptive.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Pallavi P.
Enterprise, 500+ employees
“Effectively optimizes HR processes
Pros
The interface is so interactive and has cut down our processing time significantly. It's been worth every penny for our HR department.
Cons
The software has worked well and it's been really useful for getting our work done.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Adil K.
Small-Business, 500+ employees
“easy remote team management
Pros
it is very easy to use especially for updating leaves, managing daily login and logout, tracking holidays and keeping an eye on my team when I am not in the office. It makes remote management much more convenient.
Cons
It lags when internet connectivity is weak and at times the GPS location displayed in attendance tracking shows a slightly different location than expected.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
jagdeep s.
Small-Business, 11-50 employees
“Clear HR visibility but hard to use
Pros
best part of this system is how clearly it helps me understand different HR activities. It gives better visibility into what is happening within the HR department.
Cons
the tool is a bit complicated to understand and it took some time to become comfortable with all its features and workflows.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Raj K.
Small-Business, 500+ employees
“flexible for different business needs
Pros
I have seen that it can easily handle and manage business-related activities whether the company is in the IT sector or the service industry. Its flexible enough to adapt to different types of business needs.
Cons
At the momen, I do not see anything to dislike because the software is easy to use and works well for our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10