Total 9 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

11%

4

Stars

67%

3

Stars

22%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

S

Sarahi

Insurance, 51-100 employees

Less than a year

4.0
April 2025

My experience with it was good

Pros

It is a great system that significantly simplifies HR management and all related processes.

Cons

Sometimes there are errors but it's easy to get support from the help center. Plus I still need to learn the system more thoroughly to fully take advantage of all its features.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

DM

Dulce Maria

Financial Services, 11-50 employees

More than a year

4.0
April 2025

Balance between efficiency and practicality

Pros

FACTUS RH is easy to use, even for those with limited experience in HR systems. Also it saves us time on repetitive tasks and we can access it from anywhere.

Cons

Some advanced features are not as simple to use at first and require training. Also some useful functions might need additional paid modules.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

W

walter

Food Production, 51-100 employees

More than a year

4.0
December 2023

Real-time info

Pros

It provides us real-time information as long as user supervision and monitoring are consistently maintained.

Cons

Well it feels too open-ended and I feel like it could use more control filters to make sure users are actually using the system's features correctly.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

8

K

Karen

Management Consulting, 51-100 employees

Less than a year

4.0
December 2023

best database storage tool

Pros

FACTUS RH is a user-friendly tool for storing databases.

Cons

In my opinion the reporting feature should be easier to download.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

L

Lucrecia

Construction, 51-100 employees

More than a year

3.0
December 2023

system that supports HR automation

Pros

It has made it much easier for us to generate and process information faster in the department.

Cons

Occasionally we have come across issues where data is not transferred correctly from one company to another when we have done employee substitutions.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

A

Alexander

Outsourcing/ Offshoring, 101-500 employees

Less than a year

4.0
December 2023

Gets the job done for us

Pros

Overall I find the tool flexible and adaptable. Also it allows for custom reporting.

Cons

One thing I noticed is that it is not possible to create reports at the user level.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

M

Magno

Medical Devices, 101-500 employees

Less than 6 months

5.0
December 2023

Innovative, scalable and flexible

Pros

Not only is it innovative but it is also easy to scale and flexible enough to adapt to any of our needs.

Cons

None. I have not noticed any cons so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Edgar

Construction, 51-100 employees

More than a year

3.0
December 2023

systematizes payroll process

Pros

It helps us systematize and control payroll for the entire company.

Cons

Add-ons are not available for all databases and I even noticed the system does not support multiple companies.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

6

B

Byron

Food Production, 51-100 employees

More than a year

4.0
November 2023

solid structure with wide report variety

Pros

FACTUS RH software has a solid structure and offers a wide variety of reports making it easy for us to manage and analyze HR data.

Cons

There have been times when the system has frozen.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8