Fridayapp Reviews
Total 11 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Printing, 11-50 employees
“simple to use !!”
Pros
Its simplicity is what I love as I could use it without having to go through a frustrating learning curve.
Cons
It's the best and I wouldn't alter a thing, not even the price.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Not Specified, N/A employees
“flexible last-minute payroll”
Pros
The app is easy to use and gives me a good level of control over my payroll. It's has also been accommodating whenever I've needed to run payroll at the last minute especially when it still needed to clear that same day or by the following day.
Cons
When a punch-in or punch-out is missed, correcting it in the timesheet is something that could definitely use a bit more improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
IT, 1-10 employees
More than a year
“So easy to set up”
Pros
Very easy to set up, great support
Cons
No cons I can think of
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Provides the best support”
Pros
Setting up is a simple and quick process. Also processing payroll is simple and the integration is simple. Plus their customer service is outstanding as they always help us when needed.
Cons
I noticed that there are a few useful tools and features that are missing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Great platform paired with amazing customer service”
Pros
Friday is very easy to use. We have had a fantastic experience using it every week, navigating through the site and all its useful features and getting employees onboard. Employees have also mentioned how easy it is for them to use the app. Plus the customer support is the best I have ever dealt with always resolving any questions the same day.
Cons
While the website usually provides a notice receiving an email reminder about legal holidays and their impact on payroll would be helpful. Also I think it would be great to have the Cue the Confetti emails back.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“helpful features and responsive support”
Pros
Using Friday each week has been a great experience. The website is easy to navigate, its many features are helpful and getting employees set up has gone well. Employees have also said the app is easy to use. Customer support is the most responsive I've dealt with and questions are always answered the same day!
Cons
The website usually posts a notice but an email reminder about legal holidays and their impact on payroll would be helpful. Please bring back the "Cue the Confetti" emails, too!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Accounting, 11-50 employees
“amazing, feature-rich software”
Pros
Simple to use, with friendly service and processes that run easily and automatically. It comes packed with features. The founders are always open to feedback and ideas for improving the software, giving clients confidence that even with everything handled remotely, real people are there to make it better.
Cons
I feel like it's only a good fit for small companies. I don't dislike that but it means fewer people can benefit from how simple their product is.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Construction, 11-50 employees
“help available after hours”
Pros
Someone is always available to help with issues or concerns even after business hours.
Cons
Same-day direct deposit isn't available yet but they're working on it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“simple setup and use”
Pros
Getting started is quick and using it is simple.
Cons
There's nothing negative that I'd like to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“clean books with Friday's QBO integration”
Pros
It is simple, easy and user-friendly for processing payroll which is especially helpful for business owners who value their time. As accountants handling payroll for multiple companies, running it for all of them can be a big headache. With this app, the process is easy and each company takes us about 60 seconds. It's one of our favorites. For someone who knows accounting, figuring out how to account for payroll can become a mess but it's QBO integration keeps the books clean and neat.
Cons
Sometimes payroll happens so quickly that the owner gets upset when we forget to add an employee. Friday does let us run an off-cycle payroll though.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“small business-focused features”
Pros
Using it isnt difficult and my employees all find it user-friendly and easy to understand. It offers plenty of features suited to small businesses. The concept is innovative, bringing something new to a market that had not offered it for businesses with fewer than 50 employees.
Cons
I can't easily think of anything I dislike.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10