
Gem Recruiting Reviews
Total 22 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars45%
4
Stars45%
3
Stars5%
2
Stars0%
1
Stars5%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Hospital & Health Care, 51-100 employees
Less than a year
“Does the job
Pros
I like that this software is user friendly and it is a huge help in outreaching to candidates. Plus the data and analytics provided give you valuable insights into trends and patterns which really help with sourcing and recruiting.
Cons
In some areas I think the process for sending outreaches could be clearer. Specifically when sending emails versus InMails, the steps after the process like TO DOs can be missed if you are not aware that they are needed.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
David
Hospital & Health Care, 1-10 employees
More than a year
“Not recommended
Pros
There is nothing much that I like about it except the text campaigns and sequences.
Cons
The email accuracy for candidates is less than 5%. Also there is no live chat for customer support and there is no communication regarding the relationship with account management. The resume search engine does not work and the system does not prevent duplicate entries.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
2
Functionality
3