Giig Reviews

“Thoughtfully built with responsive rep

Pros

As a solo recruiter I discovered Giig through The Team Network when I was searching for a free CRM. To me its interface feels thoughtfully built and continues to get better. Recently I upgraded to a paid plan. And and that time Andy and Luke have both been extremely responsive, happy to assist and open to hearing any ideas I suggest for improvements.

Cons

I have no complaints as the platform does exactly what I need without any unnecessary complication.

“Fast-growing and efficient for recruiting

Pros

It is a fast-growing platform that truly differentiates itself in the hiring world. The features they offer make aligning candidates to roles both efficient and smooth which helps me as a recruiter save precious time while securing the best match. The people running the platform are very responsive and helpful too. As they respond quickly to inquiries and keep enhancing the user experience. I love watching how the platform continues to develop. It unquestionably earns five stars!

Cons

To be honest I can't think of anything to criticize. My experience has been completely smooth sailing.

“Operational core for a solo founder

Pros

Launching my business as the sole founder and recruiter felt overwhelming at first but finding Giig changed everything. I genuinely cannot emphasize enough how important this recruitment platform has been for getting my operations up and running. Plus it goes beyond being a mere application as it functions as the operational core of my one-person company and I truly appreciate what it's done for me!

Cons

I have not run into any problems yet as everything functions smoothly and the fact that it just works is, in my view, its most important strength.

“simple tool with dependable support

Pros

It is very user-friendly, with a tidy interface and its dependable support is available whenever I need it.

Cons

Frankly I don't have any complaints to share. I find it refreshingly simple and easy to use.

“genuinely helpful for a freelance start

Pros

I've been using it for a full year now and it's genuinely helped me a lot since I was just starting out in my freelance career. I definitely recommend it!

Cons

It's perfect for getting started. So I don't have any major complaints to mention at this point.

“very simple tool yet remarkably powerful

Pros

Having used it since the very first day I launched my agency, I'm truly impressed by how purposely simple yet remarkably powerful this software is. Plus the value you receive for the price blew me away as it far exceeded my expectations. Moreover they continually ship practical, helpful updates and the support team is the most responsive I've interacted with on any software product. Overall I strongly recommend it.

Cons

Given the price point it feels like I'm hunting for a problem that isn't there.

“Centralizes details and saves time

Pros

Giig layout is clean and user friendly so getting up and running was super simple. Plus it centralizes all of my candidate details and messages in one spot which stopped me from having to manage a bunch of spreadsheets and tangled email chains. The automation tools are real time savers too especially when it comes to scheduling interviews and sending follow-up messages. As a one-person recruiting operation, I find it helps me juggle many candidates without dropping anything. So I'd say it's a strong pick if you want a streamlined recruiting tool.

Cons

Overall it accomplishes what I need it to. If my workflow demanded more advanced features or complexity, I'd go with a different product.

“great value with outstanding support

Pros

The interface is easy to use, the features are user friendly and the support team has been outstanding. For what it offers I think it's great value for money as some packages are available at PS0 per month with no strings attached and the premium tier is also reasonably priced compared with competitors.

Cons

Honestly I can't find anything negative as the overall value is unmatched and I genuinely have no complaints about the software itself.

“Very happy with user-friendly design

Pros

We have been using it for quite some time and I'm very happy with how user friendly the interface and overall design are. Andy and his team have consistently been super helpful during the whole process so I wouldn't hesitate to recommend it to others.

Cons

No complaints about it as it fits my needs perfectly and performs exactly as I expect without any issues.

“Simple yet feature-rich and customizable

Pros

It is a user-friendly, simple yet feature-rich CRM that I can tailor to my needs and the drag and drop interface has totally transformed how I work.

Cons

I can't come up with any flaws in the software itself.

“courteous and helpful with every question

Pros

Luke and Andy were courteous and very helpful throughout the process. They provided exactly what my team and I needed and took the time to address every question we had. I'd definitely recommend them.

Cons

This product matches the description perfectly and I honestly don't have any complaints to report.

“Simple, budget-friendly, outstanding service

Pros

It is simple, user friendly and budget-friendly and the response and service are absolutely outstanding. I mean it's almost impossible not to be a fan!

Cons

Given how excellent it is and the value I receive, I actually feel like I ought to be paying more.

“Miles ahead and purpose-built for recruiters

Pros

After only a couple of weeks using it I'm already convinced it's miles ahead of the alternatives. It removes all the headaches involved in tailoring a recruitment-focused solution because it's already built and configured for those exact needs. The emails they send to help you get more from the platform are genuinely helpful too, not the kind you immediately delete. Honestly I am so glad I discovered it as it's made my workflow so much smoother and feels purpose-built for recruiters like me.

Cons

It works brilliantly as I personally can't find any real faults. If I'm being picky though, the email tips and hints they send are so handy that they tend to pull my attention away from the tasks I should be focusing on which can interrupt my flow. Despite that small distraction, I still find those messages valuable and they improve how I use the platform overall.

“best for any recruiter starting out

Pros

Honestly I'd urge any recruiter starting out to try this tool. The system has given me precisely what I was looking for. Plus it is user friendly and represents excellent value especially compared to the outrageous fees other CRMs demand. Getting the free tier was ideal while I was launching the business. Luke and Andy are amazing too and answer almost immediately whenever I raise a question. I've already told several fellow recruiters about it and plan to keep recommending it moving forward from now!

Cons

I'd back it with no hesitation. For the price there's no downside.

“Complimentary features support new business

Pros

The complimentary features Giig provides have genuinely supported my newly launched business. I'll be moving up to the Premium plan once I close a handful more leads. It's absolutely worth the investment for sure.

Cons

Only downside I see is having to pay for an upgrade to access additional features.

“balances simplicity with useful features

Pros

It has changed how I tackle recruitment tasks on a daily basis. The interface is clean and easy to move around and getting everything set up felt pretty easy even when I was juggling multiple vacancies and streams of candidates at once. Over the years I have worked with a variety of applicant tracking systems across different companieand what stands out to me about this platform is its balance of simplicity and genuinely useful features. One feature I often rely on is the Kanban-style pipelines. The free plan provides three and that visual layout makes it far easier to monitor candidates, open roles and even related sales activities together in a single view. And because it's flexible, I can adapt it to my process and it brings a lot of clarity to how I manage tasks without adding any extra friction. Having a truly free tier is a real benefit especially since it keeps the essential recruiter tools intact instead of locking them behind paywalls. Important functions like resume organization and customizable workflows are clearly well thought out and they help keep my hiring processes on track without needless interruptions. Overall GiiGhire delivers a reliable, no-nonsense experience that supports both independent hiring and team collaboration. If you're on the hunt for a modern ATS that focuses on getting the fundamentals right while remaining easy to use, I would definitely consider this one.

Cons

Having spent time with much more complicated systems I personally see the simplicity here as a benefit rather than a drawback. I honestly have no complaints to share.

“Excellent support with genuine feedback

Pros

I recently started a recruitment firm with a friend and found GiiG while looking for options. Their forever free plan let me test the CRM basics without commitment. Plus it's tailored for our field and feels natural and the layout just makes sense. Since they're still new, occasional glitches are expected but so far every issue has been minor. I must praise their support team too as their customer service is excellent. They have been very responsive from day one be it queries or bugs all get answered almost immediately and are usually resolved within a few hours. Luke also took time for an introductory call with us and I was impressed by the lack of hard sells. As their are just honest talk about benefits and areas for improvement. I even like that they genuinely welcome feedback and suggestions to build features that meet customers needs. We are on the Giig starter tier and it covers our requirements well. The pricing also offers really good value.

Cons

Minor glitches are easy to overlook since the team remedies them so quickly and to me it's a fair trade-off.

“Grateful for quick and fast support

Pros

To be honest I am vert grateful that the support team is always nearby when I need help and when I went with the free plan they got me set up quickly and without any fuss.

Cons

Honestly it is free and runs smoothly so I really don't have anything negative to mention.

“excellent, user-friendly and affordable

Pros

Giig is an excellent ATS/CRM whether I'm launching a startup or planning to use it long-term. As it is user friendly, simple to navigate and handles the essentials really well. So yes I'd absolutely suggest it to anyone after an affordable yet dependable ATS/CRM.

Cons

For larger teams it does exactly what it's intended to though in my experience it can feel somewhat too basic for more complex needs.