Telecommunications, 1-10 employees
More than a year
“appreciate the after-hours support”
Pros
One of the biggest wins for us is how intuitive the platform is to navigate. But what really puts it over the top is the support is that their team is actually available to help, even after hours, which has been a lifesaver on more than one occasion. And the level of customization? It's wild. We've been able to tweak and tailor practically everything to fit our exact workflow, which is pretty rare
Cons
There is always room for improvement but for the time being, it does everything I need and my clients are happy with it too.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Furniture, 51-100 employees
Less than a year
“I would definitely recommend it to colleagues”
Pros
The layout is really simple and we found it just as easy to get it to work with all of our other existing software programs.
Cons
I would love it if it could also handle our Cost Centers and had live counters for generating staff statistics.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Insurance, 11-50 employees
More than a year
“Excellent management software for tracking attendance and work shifts”
Pros
GoPlanner TIME best parts are how user-friendly it is and how simple they make it to get in touch with someone for help after we have made our purchase.
Cons
Well I have found it a bit tricky to access the service remotely or through the mobile app though maybe it's just me.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Shipbuilding, 51-100 employees
More than a year
“Good value for money!”
Pros
This is such a user friendly product that is easy to get the hang of. It's definitely something I would tell others to try.
Cons
I think the way it connects and works with other business management software could be enhanced.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Defense & Space, 11-50 employees
More than a year
“Works the best”
Pros
Keeping track of who's clocked in and out is way too simple and overall it works perfectly.
Cons
The only thing I'd change is a small part of the visual design but the rest is great.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
Less than 6 months
“Has all the features we needed”
Pros
Using it is a no-brainer as it is incredibly simple yet it still includes every feature we could possibly need.
Cons
I have found the customer support to be a little inconsistent and not perfect every single time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
6
Functionality
9