Total 25 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

40%

3

Stars

4%

2

Stars

4%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MH

Mary H.

Hospital & Health Care, 500+ employees

5.0
May 2021

Perfect 1099 distribution

Pros

it's all about the 1099 distribution to vendors and uploading to the IRS. It handles that perfectly.

Cons

I could not upload our 1099-NEC forms to the IRS using it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

SR

Sheila R.

Food & Beverages, 500+ employees

4.0
May 2021

overall good tool !

Pros

The year-end feature is so easy to use. The tax software is also really good and simple to figure out. Payroll Inspector is awesome because it figures out the correct local taxes for my employees automatically.

Cons

reporting feature is pretty weak to me. I'd love to be able to modify reports or build my own custom ones for things our main payroll system just can't do.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

KT

Kitty T.

Construction, 51-100 employees

4.0
May 2021

Smooth system integration

Pros

It's easy to use and it keeps our billing software in check. I love a good system that just talks to another system without drama.

Cons

We've had alot of issues with emails not going through to employees about their paystubs.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

CE

CAROL E.

Insurance, 51-100 employees

2.0
May 2021

not easy to use

Pros

It was an okay system. Nothing crazy but the website is definitely easy to get around on.

Cons

Honestly its lacking compared to others I have used. And the customer service? It's basically non-existent.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

2

Functionality

5

CM

Christina M.

Civic & Social Organization, 101-500 employees

4.0
February 2017

reliable core payroll functions

Pros

price was right for us and the core delivery, the actual payroll stuff was accurate every time. That's what matters most.

Cons

It's a solid product as long as you don't need to connect it to anything else.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7