Total 11 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

27%

3

Stars

9%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Mid-Market, 51-100 employees

4.0
December 2024

excellent choice for restaurant scheduling

Pros

The shortcuts make everything so much easier for me. I honestly love how simple it is to create schedules and track trends, it just makes life so much smoother!

Cons

I run into problems with labor analysis when we stay open past the system's preset closing time. The shift in programming messes up the data since our actual hours don't match what's set in there.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

KM

Kris M.

Mid-Market, 51-100 employees

5.0
September 2022

I love it!

Pros

It is awesome for managing crew schedules plus it makes organizing shifts so much simpler than before and saves me a ton of time each week.

Cons

Honestly, I can't think of anything I dislike about this program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 51-100 employees

5.0
November 2021

easy interface and mobile app time-saver

Pros

the interface is easy to use and the mobile app is a huge time-saver for me. I can handle things on the go instead of being stuck at my desk.

Cons

The setup was challenging but I guess that's to be expected. Other than that, there's not much to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS

Megan S.

Mid-Market, 51-100 employees

5.0
November 2021

Best tracking tool

Pros

I love how this keeps everyone's schedules and time-off requests neatly organized. The shift-swapping feature between staff is a lifesaver, too.

Cons

I can't think of anything I dislike about it right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 51-100 employees

4.0
November 2020

Excellent ScQheduling with Great Communication

Pros

It's so simple to put together schedules and it saves me both time and money, which I really appreciate.

Cons

i feel like the only downside is that the frequent updates make it seem like I'm constantly relearning everything from scratch.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MJ

Matt J.

Small-Business, 11-50 employees

5.0
October 2020

reliable tool with growth potential

Pros

The design is really sleek and easy to get used to. I'm in the restaurant business, so I need something simple to use and this is perfect for that.

Cons

I haven't had any issues with the scheduling features so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DC

David C.

Small-Business, 11-50 employees

5.0
October 2020

Stable management

Pros

I really value how fast the support team responds. They understand that time is critical in business and they're always there to resolve issues right when I need them.

Cons

No real complaints here. I managed to get everything sorted pretty quickly when I ran into problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small-Business, 11-50 employees

5.0
October 2020

Simple yet effective scheduling solution

Pros

Syncing with POS is quick and whenever I need help, their support team is fast to respond.

Cons

The compliance tracking could definitely be better when it comes to ensuring the schedules follow local labor laws properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small-Business, 11-50 employees

4.0
October 2020

streamlined scheduling

Pros

The interface works great for both associates and managers, no issues at all.

Cons

Sometimes, logging into different platforms feels like a trouble.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

LM

Lyn M.

Small-Business, 11-50 employees

5.0
October 2020

Easy and efficient software

Pros

It's very user friendly. It feels natural and my team picked it up quickly without much training. The shift-swapping feature is amazing, approvals go through smoothly and managing the roster is so simple.

Cons

I'm still trying to figure out the employee hours tracking since there seems to be some mismatch. I'm pretty sure it's a simple fix but I just haven't had time to look into it yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC

Lauren C.

Small-Business, 11-50 employees

3.0
July 2020

good tool but needs more updates

Pros

to be honest, for me the simplicity is perfect, no unnecessary clutter. It's really easy to use which is exactly what I need when I want to get things done quickly.

Cons

It lacks any standout features that really impress. It's simple and user-friendly but there's definitely room for more advanced capabilities.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5