HotSchedules

HotSchedules Reviews

Total 12 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

33%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Mid-Market, 51-100 employees

4.0

“excellent choice for restaurant scheduling”

Pros

The shortcuts make everything so much easier for me. I honestly love how simple it is to create schedules and track trends, it just makes life so much smoother!

Cons

I run into problems with labor analysis when we stay open past the system's preset closing time. The shift in programming messes up the data since our actual hours don't match what's set in there.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Information Technology and Services, 500+ employees

Less than a year

4.0

“Good custom feeds for ABM”

Pros

Leadfeeder is an excellent website analytics tool and the standout feature is the ability to build custom feeds around keywords that match our products which makes ABM much more manageable.

Cons

The interface feels very slow at times and the loading speed really needs to be improved.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

KM
Kris M.

Mid-Market, 51-100 employees

5.0

“I love it!”

Pros

It is awesome for managing crew schedules plus it makes organizing shifts so much simpler than before and saves me a ton of time each week.

Cons

Honestly, I can't think of anything I dislike about this program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 51-100 employees

5.0

“easy interface and mobile app time-saver”

Pros

the interface is easy to use and the mobile app is a huge time-saver for me. I can handle things on the go instead of being stuck at my desk.

Cons

The setup was challenging but I guess that's to be expected. Other than that, there's not much to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS
Megan S.

Mid-Market, 51-100 employees

5.0

“Best tracking tool”

Pros

I love how this keeps everyone's schedules and time-off requests neatly organized. The shift-swapping feature between staff is a lifesaver, too.

Cons

I can't think of anything I dislike about it right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 51-100 employees

4.0

“Excellent ScQheduling with Great Communication”

Pros

It's so simple to put together schedules and it saves me both time and money, which I really appreciate.

Cons

i feel like the only downside is that the frequent updates make it seem like I'm constantly relearning everything from scratch.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MJ
Matt J.

Small-Business, 11-50 employees

5.0

“reliable tool with growth potential”

Pros

The design is really sleek and easy to get used to. I'm in the restaurant business, so I need something simple to use and this is perfect for that.

Cons

I haven't had any issues with the scheduling features so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DC
David C.

Small-Business, 11-50 employees

5.0

“Stable management”

Pros

I really value how fast the support team responds. They understand that time is critical in business and they're always there to resolve issues right when I need them.

Cons

No real complaints here. I managed to get everything sorted pretty quickly when I ran into problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small-Business, 11-50 employees

5.0

“Simple yet effective scheduling solution”

Pros

Syncing with POS is quick and whenever I need help, their support team is fast to respond.

Cons

The compliance tracking could definitely be better when it comes to ensuring the schedules follow local labor laws properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small-Business, 11-50 employees

4.0

“streamlined scheduling”

Pros

The interface works great for both associates and managers, no issues at all.

Cons

Sometimes, logging into different platforms feels like a trouble.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

LM
Lyn M.

Small-Business, 11-50 employees

5.0

“Easy and efficient software”

Pros

It's very user friendly. It feels natural and my team picked it up quickly without much training. The shift-swapping feature is amazing, approvals go through smoothly and managing the roster is so simple.

Cons

I'm still trying to figure out the employee hours tracking since there seems to be some mismatch. I'm pretty sure it's a simple fix but I just haven't had time to look into it yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC
Lauren C.

Small-Business, 11-50 employees

3.0

“good tool but needs more updates”

Pros

to be honest, for me the simplicity is perfect, no unnecessary clutter. It's really easy to use which is exactly what I need when I want to get things done quickly.

Cons

It lacks any standout features that really impress. It's simple and user-friendly but there's definitely room for more advanced capabilities.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5