Total 7 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

29%

4

Stars

29%

3

Stars

43%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

L

Linda

Individual & Family Services, 51-100 employees

Less than a year

3.0
October 2021

Recommended by me

Pros

What I really liked was how simple the software was to use.

Cons

A few of the steps still feel a bit unmanageable and there are some features that really need to be added.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

M

Mara

Information Technology and Services, 51-100 employees

Less than a year

4.0
September 2021

Simple and functional software

Pros

It is really user-friendly and has all the key features you would need. Plus the best thing is that we can tweak and add stuff if there is something specific missing for us.

Cons

Early on we ran into a few glitches but the support team was always able to fix them pretty easily.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

B

Benedetta

Machinery, 500+ employees

Less than a year

5.0
September 2021

The best support for human resources management

Pros

HRTools is user friendly, customizable and gets the job done efficiently. Its biggest strengths are how it can be tailored to our department's specific needs and how it can pull data from our other accounting and payroll systems by uploading Excel files. After the initial setup, most processes just run on their own and we can still go in and make adjustments to any section whenever we need to.

Cons

We have never run into any major problems. Anytime something came up, it only took a call or two to get everything sorted out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Micol

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
September 2021

A good ally for the HR manager!

Pros

I was really impressed by the software's design. Also it is pretty easy to use and we could customize it to meet even the most unique needs of our company.

Cons

Moving our data from our old systems over to HR Tools was not the easiest process, though thats obviously not a fault of the software itself.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

P

Paola

Marketing and Advertising, 51-100 employees

Less than a year

3.0
September 2021

Support team is outstanding

Pros

The product itself is simple to get the hang of and the Product Specialist who assisted us was pretty helpful and always available for questions.

Cons

Well the biggest issue we have had is that some of the custom features we asked for have been slow to actually get implemented.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

7

L

Laura

Human Resources, 1-10 employees

Less than 6 months

3.0
September 2021

Punctual, competent and professional service

Pros

I should mention I am not a complete expert with the tool yet but from what I have used so far, it's very simple and easy to navigate.

Cons

I have had some trouble getting a fully automated data dashboard set up though I know the HR Tools team is working on it but hopefully it will be ready soon!

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

6

D

Debora

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
September 2021

Met all our needs

Pros

For our quality department, this product has met all our needs for managing business processes tied to human resources and it also does a great job of handling our internal tracking requirements.

Cons

How we input and manage employee skills could be better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9