
HRTools Reviews
Total 7 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars29%
4
Stars29%
3
Stars43%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Linda
Individual & Family Services, 51-100 employees
Less than a year
“Recommended by me
Pros
What I really liked was how simple the software was to use.
Cons
A few of the steps still feel a bit unmanageable and there are some features that really need to be added.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Mara
Information Technology and Services, 51-100 employees
Less than a year
“Simple and functional software
Pros
It is really user-friendly and has all the key features you would need. Plus the best thing is that we can tweak and add stuff if there is something specific missing for us.
Cons
Early on we ran into a few glitches but the support team was always able to fix them pretty easily.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Benedetta
Machinery, 500+ employees
Less than a year
“The best support for human resources management
Pros
HRTools is user friendly, customizable and gets the job done efficiently. Its biggest strengths are how it can be tailored to our department's specific needs and how it can pull data from our other accounting and payroll systems by uploading Excel files. After the initial setup, most processes just run on their own and we can still go in and make adjustments to any section whenever we need to.
Cons
We have never run into any major problems. Anytime something came up, it only took a call or two to get everything sorted out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Micol
Information Technology and Services, 51-100 employees
Less than 6 months
“A good ally for the HR manager!
Pros
I was really impressed by the software's design. Also it is pretty easy to use and we could customize it to meet even the most unique needs of our company.
Cons
Moving our data from our old systems over to HR Tools was not the easiest process, though thats obviously not a fault of the software itself.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Paola
Marketing and Advertising, 51-100 employees
Less than a year
“Support team is outstanding
Pros
The product itself is simple to get the hang of and the Product Specialist who assisted us was pretty helpful and always available for questions.
Cons
Well the biggest issue we have had is that some of the custom features we asked for have been slow to actually get implemented.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
5
Functionality
7
Laura
Human Resources, 1-10 employees
Less than 6 months
“Punctual, competent and professional service
Pros
I should mention I am not a complete expert with the tool yet but from what I have used so far, it's very simple and easy to navigate.
Cons
I have had some trouble getting a fully automated data dashboard set up though I know the HR Tools team is working on it but hopefully it will be ready soon!
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
6
Debora
Information Technology and Services, 51-100 employees
Less than 6 months
“Met all our needs
Pros
For our quality department, this product has met all our needs for managing business processes tied to human resources and it also does a great job of handling our internal tracking requirements.
Cons
How we input and manage employee skills could be better.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9