
Infor Global Human Resources Reviews
Total 8 reviews
2.6
All reviews are from verified customers
Rating Distribution
5
Stars13%
4
Stars13%
3
Stars38%
2
Stars0%
1
Stars38%
Satisfaction score
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Benny V.
Mid-Market, 500+ employees
“Good tool for our needs
Pros
Finding the right candidates is way easier with this tool. It helps me find people who actually have the qualifications and experience we need. The support team is great too and they're always quick to jump on calls and offer simple solutions that work.
Cons
The only thing I'd change is adding more customization options. Everything else works fine and I can't really complain about much.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Anonymous
Enterprise, 500+ employees
“Great HR solution but could be better
Pros
The hiring system is awesome and it really stands out and makes everything run smoothly.
Cons
Nothing stands out as a real issue for me with this system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 500+ employees
“I'm disappointed:(
Pros
Honestly, there's not much to shout about here. The app feels outdated and doesn't have the trendy design.
Cons
The interface feels awkward and isn't very user-friendly. Honestly, I wouldn't recommend it to anyone.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Burton J.
Enterprise, 500+ employees
“Efficient dashboard with flexible features
Pros
The dashboard is easy to use and organized well. Everything I need is right there, compensation details, time-off requests, company training courses and even Covid vaccination status. It's really handy.
Cons
Accessing policy details could be easier. Things like PTO rollover rules or approved expense guidelines require more digging than they should. A chatbot for quick answers would make a huge difference instead of having to search around.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Anonymous
Enterprise, 500+ employees
“Works well but integration is lacking
Pros
Love how our talent management and onboarding systems work so well together.
Cons
Payroll integration is still missing because it's stuck in their S3 system. They say it's launching sometime in 2022 but right now it's just really inconvenient to work with.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Anonymous
Enterprise, 500+ employees
“Avg for me
Pros
Not much good to say here
Cons
The ATS feels like it was added last minute just to check a box. It's really lacking in functionality and makes for a poor candidate experience. We don't get much day-to-day support either so we end up troubleshooting ourselves while candidates struggle with little help. From an HR perspective, it doesn't show historical data clearly, you end up playing detective to figure out what you're looking at. Honestly we came from Ultipro and really wish we hadn't switched.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Anonymous
Enterprise, 500+ employees
“Broad features but quite restrictive
Pros
It connects easily with other products and having online support makes it much easier to troubleshoot when issues pop up.
Cons
Workflow functionality is very limited. We can't customize it to fit how we actually work.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
1
Anonymous
Enterprise, 500+ employees
“Clean design with great usability
Pros
It's pretty interactive and easy to use. Everything makes sense without needing a manual. I've been using it with minimal support which saves me a lot of time.
Cons
Sometimes it runs a bit slow but I guess that's common with most platforms these days.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
6