Total 12 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

17%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Mike

Financial Services, 500+ employees

More than a year

5.0
December 2021

Highly customizable and powerfully integrated

Pros

The platform is incredibly intuitive and integrates seamlessly with our ATS. What really stands out is the flexibility to customize profiles, this level of personalization has significantly improved our workflow efficiency

Cons

At the moment, I can't really think of any major drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Allison

Real Estate, 101-500 employees

More than a year

5.0
November 2021

Insights for better hiring decisions

Pros

This tool gives me insights that help make better hiring decisions and reduce turnover which has been very valuable.

Cons

I've had no significant complaints, it's actually one of the best vendor partners we work with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Angela

Real Estate, 101-500 employees

More than a year

5.0
November 2021

excellent cultural insights

Pros

Seeing how applicants might fit into the company culture is something I find really helpful when making decisions.

Cons

Drop-off rates for candidates who don't want to take an assessment can be a challenge for my team.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

T

Tim

Hospitality, 500+ employees

More than a year

4.0
September 2021

User-friendly portal with smooth onboarding

Pros

The portal is extremely user-friendly and easy to navigate. Reporting is colorful, clear and offers several options to get the information I need. Integration with our ATS worked smoothly and onboarding was fairly simple. I also value how the account managers take time to understand our business, customize the tool for our needs, provide training and monitor results. If the tool isn't delivering what we want, they review the data and make the necessary adjustments to fix any gaps.

Cons

Sometimes the report information feels repetitive or brief. I think hiring managers may focus too much on scores which can lead to bias if the information is shared too early. They also tend to compare it to standard testing in education which isn't quite the same. Validating the performance of assessments can take longer than some leaders expect.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

T

Tricia

Hospitality, 500+ employees

More than a year

5.0
February 2021

Useful recruitment reports

Pros

Product is really simple to use and I like that profiles can be adjusted as business needs or positions change. Reports for recruiters, HR and hiring leaders, like assessment, onboarding and development reports, are very helpful. I also appreciate the off the shelf assessments when creating a custom profile isn't an option.

Cons

I like that it provides a lot of information for recruiters, HR and hiring managers but using all of it effectively can be difficult when our team is limited.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

P

Patti

Hospital & Health Care, 500+ employees

More than a year

4.0
February 2021

Supports candidate development

Pros

This tool is easy to work with and the data it provides really helps guide interviews. I like that it connects to onboarding and internal candidate development. The client support team is responsive and easy to collaborate with and ongoing training and support make it even better.

Cons

It can take a few extra clicks to reach relevant information, though I do appreciate the ability to customize views. Integration was a bit clunky but that was likely due to our ATS rather than the tool itself.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Brandon

Retail, 500+ employees

More than a year

5.0
September 2020

smooth integration with improved retention

Pros

Integration went smoothly and I've noticed less turnover and better retention since we started using it. I can also analyze talent pools to figure out the best career paths for employees.

Cons

So far, the software has met the needs of our business and I haven't found anything major to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nancy

Restaurants, 500+ employees

More than a year

5.0
September 2020

Best for strong operational results

Pros

What I enjoy most as an administrator is seeing the results in our daily operations. Hiring managers use scores to identify top candidates and when we recalibrate profiles, they get engaged knowing future applicants will be compared against our best employees. Navigating the software is simple and running reports is easy. Overall, it's definitely made our company stronger.

Cons

At first, I worried about how long candidates would take to finish assessments and the drop-off rate. Over time, this tool reduced the assessment length and now more candidates complete it which is encouraging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

E

Emily

Retail, 500+ employees

More than a year

5.0
September 2020

Fantastic customer service experience!

Pros

Customer service with this tool is fantastic. I've seen everyone go above and beyond to make sure we get what we need.

Cons

In some areas, navigating to the information I need can feel a bit tough but it's not enough to make the tool feel unfriendly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M

Mandy

Retail, 500+ employees

More than a year

3.0
September 2020

Assessment Length Feels Too Long for Retail Roles

Pros

I appreciate that candidates only need to take the assessment once and the tool scores it against multiple profiles. I also like that it provides opportunities for development and career growth, plus probing questions that help evaluate candidates for the roles they apply to.

Cons

The assessment length still bothers me, especially for short-term retail candidates. Seventy-five questions can feel long and I'd love to see more engaging formats like games that still measure the behavioral and cognitive skills we need.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

P

Patty

Transportation/ Trucking/ Railroad, 500+ employees

More than a year

5.0
September 2020

great tool to save time!

Pros

This platform has saved us time and helps prioritize top candidates. Managers have access to so many tools for hiring, coaching and developing new hires. I also value the clear, validated data it provides on each candidate.

Cons

So far, I haven't really noticed any major drawbacks with this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Phyliss

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
May 2019

Uses science for predictions!!

Pros

For me it's refreshing to see a tool that uses actual science for predictions, instead of just relying on opinions.

Cons

I would love to see more ready-made dashboards available to make things quicker and easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9