Total 20 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

25%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

HL

Hilda L.

Law Practice, 11-50 employees

More than a year

5.0
August 2025

Accurate org chart reports

Pros

Ingentis is a really useful tool as it lets us pull detailed, accurate reports for our organizational charts and it offers great value for the price. Overall it is simple to use and helps us create accurate reports for our diagrams. Since we use flowcharts regularly in our work, this tool makes the process much simpler.

Cons

No cons to share as it is the best.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Damir

Education Management, 101-500 employees

More than a year

4.0
April 2025

provides an ideal tool for responding to changes within organizations.

Pros

With Ingentis org.manager, I can test out different org structures and see exactly how changes would play out. It takes the guesswork out of strategic planning and makes HR and organizational development much more precise.

Cons

It does not always integrate well with other HR solutions we use which sometimes means we have to manually adjust or sync data. This adds extra time and effort especially during strategic planning.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

J

Joachim

Construction, 500+ employees

More than a year

5.0
April 2025

Fast and uncomplicated collaboration

Pros

I really like how smooth the collaboration is, how flexible and adaptable the tool is and all the little extra features that add real value.

Cons

There is not much I dislike and if anything, I'd say there could be more options for self-configuration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Diego

Internet, 1-10 employees

Free Trial

5.0
March 2025

Helpful for HR data management

Pros

It is very helpful for managing human resources data.

Cons

I have not found any flaws in this service.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

S

Stefan

Mechanical or Industrial Engineering, 500+ employees

Less than a year

5.0
February 2025

I had an amazing experience using it

Pros

There are so many customization options to meet each of our client's specific needs. The Ingentis team also supports you throughout the project with helpful ideas especially when you are unsure about certain topics. You can really rely on their expertise.

Cons

With so many configuration options, the admin side can seem a bit complex at first but we get used to it quickly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

C

Christine

Publishing, 500+ employees

Less than 6 months

5.0
July 2024

easy tool for creating charts and visualizing data

Pros

It is very user-friendly and easy to navigate. The professional advice and support were excellent too as they are always quick and helpful.

Cons

So far we have not had any negative experiences.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lisa

Mechanical or Industrial Engineering, 500+ employees

Less than 6 months

5.0
May 2024

Meets our specific requirements

Pros

Ingentis org.manager offers great flexibility for meeting company-specific requirements, is simple to use and integrates well with SAP SuccessFactors. Also the specialists are very proactive and accommodating.

Cons

No obvious drawbacks that I am aware of.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

M

Michelangelo

Pharmaceuticals, 500+ employees

Less than 6 months

5.0
January 2024

Important tool for successFactor users

Pros

I really value how well Ingentis org.manager visualizes data especially when creating org charts in SuccessFactors. It presents organizational structures clearly and attractively.

Cons

While it is really useful, the PowerPoint print template is not as flexible as I'd like. Still it is a handy feature and the benefits of the tool outweigh this small limitation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

K

Katharina

Automotive, 500+ employees

More than a year

5.0
December 2023

customer support and consulting were top-notch!

Pros

The new Ingentis Org.Manager is even more user-friendly, looks sleek and the KPI dashboard is a huge plus for HR analytics.

Cons

We have not had any negative experiences so far.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

P

Paolo

Consumer Goods, 500+ employees

Less than a year

4.0
July 2023

integrates natively with successFactors

Pros

I like that it integrates natively with SuccessFactors and allows for plenty of customization.

Cons

Write-back functionality is not available natively so I feel like it really should be included.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Aimee

Automotive, 500+ employees

Less than 6 months

4.0
May 2023

speeds up everything for us

Pros

We have a direct integration with our existing HRM system which lets us visualize org data in a much clearer way. Real-time KPIs help speed up decision-making and keep our org data healthy. The simulation tool also saves time when planning restructures with different business areas.

Cons

Right now I am happy with all the features but I am sure as we use the system more post-implementation, we will find areas to improve or expand.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

S

Susan

Retail, 500+ employees

Less than a year

5.0
May 2023

so happy with this tool

Pros

It is really easy to navigate and customize views, dashboards and data simulations.

Cons

I do not have any complaints about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stephen

Executive Office, 500+ employees

More than a year

4.0
April 2023

close to perfection

Pros

The product is very user-friendly. We were able to customize the graphical settings for org charts to fit our needs exactly. You can also access the organizational structure through the web app or directly in SAP HCM which we see as a big bonus.

Cons

We only use a small part of the available functionality, so it is hard to say what could be better. So you can say we are very satisfied with what we use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

5.0
May 2022

Best software with excellent support

Pros

The tool works great and easily adapts to my different needs. It's pretty simple to use.

Cons

The paint feature they recently added has some serious issues. It just doesn't work as expected and it's very frustrating.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

A

Anonymous

Small Business, 11-50 employees

5.0
February 2021

Decent tool

Pros

I really like how quickly I can get a clear overview of the SAP personnel master data through the chart feature. The response time is very fast and the presentation is really simple, making it easy for me to find the info I need.

Cons

The download function really needs some improvement especially for people like me who rely on Excel. It would be so much easier if I could select specific data sets before downloading instead of having to pull everything this way being able to check the data directly in Excel would save so much time, especially in departments like controlling. Right now, I have to go through all the charts manually which becomes a huge pain in bigger companies, particularly when checking master data changes during reorganizations. HR often presents preliminary updates that need review, so it just makes everything more difficult.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

DR

Dirk R.

Mid Market, 51-100 employees

5.0
November 2020

Enhanced Analytics and Reporting Experience

Pros

There are so many presentation features and they're surprisingly easy to use. People really enjoy using this tool and the support team is fantastic, they really know their stuff.

Cons

It's impossible to work on the same configuration at the same time which can get frustrating when I'm collaborating with others. The chart options are kind of limited and could definitely use some improvements to make data visualization better.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

5.0
November 2020

Great dealership management solution

Pros

I've been using it as a system administrator for about ten years now and what stands out to me is its flexibility. We've never had a situation where support said something couldn't be done, honestly sometimes I wish I could tell my creative colleagues that their wild ideas aren't possible but that's just not true! My team members love how easy it is to get a clear overview.

Cons

The flexibility is great but it does make administration a bit complex sometimes. You can't always figure everything out by intuition and some things need extra help to implement. That said, the support team is really quick and reliable whenever I get stuck with something too tricky. The complexity is mostly an issue for admins though, regular users find it very easy.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Small Business, 11-50 employees

4.0
November 2020

Complex but Powerful Tool

Pros

I'm really impressed by all the ways I can visualize organizational charts. My creativity feels endless and there's always another way to try when designing the structure.

Cons

It has a ton of useful features but the complexity can make things challenging. Finding the right approach to set up new perspectives isn't always easy but our support contact has been helpful in guiding us through any problems.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

CP

Christian P.

Mid Market, 51-100 employees

5.0
October 2020

My personal experience

Pros

The interface is very friendly. I can go through everything with no problems. I love how sleek and polished everything looks and the clean layout makes it easy to find whatever I need. Updates happen instantly too which saves me a lot of time.

Cons

Database connections can be tricky and you really need to make sure your data rules are set up properly or things can get messy.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

JB

Jonas B.

Mid Market, 51-100 employees

5.0
October 2020

Powerful tool beyond basic org charts

Pros

I love how this tool creates interactive org charts and cool visuals like sunbursts and dashboards right from our SAP HCM data. Being able to pull in extra business info from other sources makes everything even better. The customization options are amazing. I can adjust the design with CSS or use the built in features, plus set up rules to show or hide info based on what users need. Sharing is easy too whether I want to email it, download a CSV, or a PDF. The simulation feature for org management scenarios is also really handy and includes all the same awesome visualization capabilities.

Cons

Finding historical data can be a pain because the system expects specific effective dates for extraction. It would be great if pulling whole time periods for retroactive analysis was more simple.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9