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Akhilesh
Telecommunications, 51-100 employees
More than a year
4.0
“Kapta insights has helped retain vendors.”
Pros
The Account Health score by Kapta has proven crucial in customer retention, benefiting us financially. Additionally, the seamless integration services offered by the software have greatly facilitated account plan progress.
Cons
It would be more helpful if doubts and inquiries could be resolved without relying solely on the support team. Improving the help documentation would be advisable.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8