Lucca Reviews
Total 10 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars20%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Wellness and Fitness, N/A employees
More than a year
“user-friendly platform”
Pros
STart up was quite simple and rolling it out across the company was just as simple. The interface is user-friendly, it's easy to work with and it also feels very secure.
Cons
The downside is mainly the pricing or more specifically, the package structure that it offers.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, N/A employees
More than a year
“Complete HR tool”
Pros
It is a very user-friendly and genuinely complete platform. Having worked with quite a few HRIS tools in previous companies, this is the one that feels the most adaptive to use. Navigation is clear and fluid and the design is simple, colorful and modern. Another real advantage is that it connects with other tools like Monday.com, Outlook or Signitic that makes transferring and updating information much easier. It's a very comprehensive solution with lots of modules that can be added depending on the company's needs. it offers very good value for money and the customer/commercial support team is attentive and available whenever needed that is something I really appreciate. New features and updates are also released regularly and that is a big plus.
Cons
Data readability is not always very clear and sometimes requires extra checking, especially during payroll periods. Because of that Excel is still necessary in some cases and not everything can be fully automated. The org chart view could also be improved and it would be useful to have a built-in chat within the platform to communicate directly with HR teams or even a bot with prewritten answers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 51-100 employees
Less than 6 months
“easy to create content”
Pros
It's very easy to navigate making it convenient for both users and admins. Creating content is also simple.
Cons
I haven't come across any real drawbacks so far. The transparency of the tool is a major benefit and accessing documents is quick and easy.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Financial Services, 500+ employees
More than a year
“Effective for employee scheduling & leave management”
Pros
It turns out to be a solid platform for everything tied to employees and the company, everything from work schedules to vacation requests.
Cons
There are moments when the platform may not include the specific level of detail you need but the support team can jump in, work on it and help with solutions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Financial Services, 101-500 employees
Less than a year
“Vacation solution with simple day-off requests”
Pros
This is a solid tool for keeping all your vacations in one place. Requesting days off is simple and it makes it much easier to manage your time without jumping between different systems.
Cons
Nothing stands out as a real problem, overall I'm pretty satisfied.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
E-Learning, 1-10 employees
Less than a year
“Lovely HR management tool”
Pros
We use it mostly for HR management and it works really well for what we need. I can quickly see where the rest of my team stands with home office days, days off and even school-related schedules.
Cons
I can't upload documents like a birth certificate or visa myself, our HR supervisor has to handle that. Also, it keeps sending me expiration notifications which gets a little annoying over time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“accessibility is a plus”
Pros
It's been surprisingly simple to use and the tooling feels well thought-out. On top of that, the accessibility is a real plus so it's easy to get around and start using the features without friction.
Cons
No downsides have shown up so far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 51-100 employees
Less than a year
“Customizable questions”
Pros
The interface feels really clean and the whole app is simple to navigate. I also appreciate the customizable questions, being able to tailor them makes it much easier to run reviews and then set fresh objectives afterward.
Cons
the review function isn't immediately obvious. It feels like it should be presented as a pop-up or have a clearer button so it's easier to locate right away.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Civic & Social Organization, 51-100 employees
Less than a year
“Daily tasks made effortless”
Pros
What really works for me is how simple it is and how quickly you can get access to everything. Using it feels simple and the interface makes day-to-day tasks pretty effortless to handle.
Cons
One thing that could be improved is the naming, there are a few different names used across leave management and payroll management and that can be confusing especially when you're looking at different pages.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Mining & Metals, 500+ employees
Less than a year
“great ease of use”
Pros
Its so easy to use. Makes it simple to manage time off
Cons
Integrations with other tools like Boond Manager would be nice.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9