Total 29 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

38%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

ST
Sona T.

Design, 500+ employees

Less than a year

4.0

our go to tool!

Pros

lutherone measures soft attributes and makes them visible and tangible. It helps us understand what's going on, what helps our employees and what frustrates them.

Cons

It would be great if the platform automatically included the output with the overall heatmap for administrators.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MW
Marek W.

Management Consulting, 51-100 employees

Less than a year

4.0

Engaging workforce tool

Pros

It really gets that a fully engaged workforce is key to keeping business productivity high. It was built to help companies stay on top of their organization which makes things way less guesswork. The feedback system is super easy to use and interactive. Plus\ there's enough flexibility to make the experience very interesting.

Cons

Integration with our GCal system would be very helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AB
Adriana B.

Banking, 500+ employees

Less than a year

4.0

friendly but LMS features would be a nice addition

Pros

This is amazing how much insight and value it can provide from just everyday interactions. All the modules we use are really useful for our daily work and they also help us stay connected with colleagues working from home. The dashboards are really visual and easy to read and the recommendations are specific and useful. The user experience is top-notch and you can do most things in just a few clicks.

Cons

Adding Learning Management System features would nicely complement all the other modules.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

DV
Dora V.

Retail, 500+ employees

More than a year

4.0

Attractive design & great customer support

Pros

design is attractive and compact on both PC and mobile and I love having a personal employee profile. The interactive manager's dashboard is awesome with different types of outcomes and filtering options. Plus you can maintain anonymity with just three answers from a unit in the survey. The customer support is also great.

Cons

It's not as customizable as Microsoft Forms when creating a survey. There's no quick way to set up a new target group (which is time-consuming for larger groups) and there's no automatic categorization of comments in surveys (like keywords or references to certain questions).

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

IK
Ivett K.

Information Technology and Services, 500+ employees

More than a year

3.0

integration and filters need improvement

Pros

Managers can access their results anytime, see trends and check out the recommendations the software suggests to improve team performance. We can even prioritize questions on a weekly basis if needed.

Cons

I'd love to see a date filter in the Comment export or an easier way to manage Heatmap filters like checking/unchecking boxes. Unfortunately integration with our HR system was not possible so we have to make changes manually.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

LV
Liliya V.

Construction, 51-100 employees

More than a year

4.0

Useful modules and dynamic dashboards

Pros

It has so many useful modules for measuring employee engagement, collaboration, recognition and more. The dashboards are dynamic and full of useful information with good filters and customization options. Plus the customer care is fast and helpful.

Cons

More support materials or a Help Center would be very useful. Also I think the visualizations could use fewer colors.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

CF
Claudia F.

Telecommunications, 500+ employees

More than a year

3.0

Customer-focused tool but limited customization options

Pros

With LutherOne's Monthly 16, people leaders can access their results at any time, see trend and use the recommendations the software provides to improve their team's results. The LutherOne team is also really focused on developing the solution based on customer needs. As a customer, I feel valued and our cooperation is appreciated.

Cons

It would be great if we could create our own questions with different scales for assessments. I am really happy with the integration we are using, despite the challenges caused by the specifics of our employee data system.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

6

ES
Enrico S.

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

Colorful and easy to use tool

Pros

Great user experience: it's colorful, easy to use through different scorecards and interactive. We have tried two different modules (Monthly 16 and Social Network) and our people have had positive feedback.

Cons

Personally I'd love to see the option to tag people in posts on the social media tool. Also it'd be great if the admin could download simple reports on usage in the company with different KPIs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AR
Andrea R.

Telecommunications, 500+ employees

Less than a year

3.0

works for HR teams but lacks Admin role

Pros

The platform is user friendly and well-suited for HR teams to manage and analyze employee data effectively.

Cons

Lack of an Admin role for internal HR users is a downside. Without this role, HR teams are unable to fully support end users across the organization limiting their ability to assist with issues or manage user access efficiently.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

5