Total 29 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

38%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

O
Ondrej

Gruson s.r.o., 1-10 Employees employees

Less than a year

5.0

Excellent value

Pros

UI, ease of use, offline reports, customer service

Cons

Nothing

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB
Annie B.

Information Services, 1-10 employees

Less than a year

5.0

smooth layout and interactive to use

Pros

It's incredibly easy and interactive to use with a super clear and well-organized layout. Everything is where you'd expect it to be.

Cons

It is sometimes tricky to quickly switch between different features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MS
Mauricio S.

Gambling & Casinos, 51-100 employees

More than a year

4.0

Great customer support !

Pros

The human side of things is amazing. The sales and account management team is so caring, problem-solving, friendly and they can speak multiple languages which makes communication super easy. Plus the product looks a lot like Facebook which made it user friendly for our staff. It was not hard for most people to get engaged.

Cons

Sometimes the notifications on Android devices can be annoying. I'd love to have the option to tag specific people in posts. But other than that we really love the product.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

MK
Martin K.

Telecommunications, 500+ employees

More than a year

5.0

Excellent dashboards and insights

Pros

Love how detailed the dashboards are and how they give me complex insights into how my team feels and is performing across various indicators. I also really appreciate how they offer tips for improvement.

Cons

Honestly I can not think of anything. For what we use Luther for.. everything works great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AL
Audrone L.

Hospital & Health Care, 500+ employees

More than a year

5.0

simple implementation and graphics

Pros

The implementation and use are super easy with online results and great graphics. We have been using it since we opened our new hospital. We started with monthly surveys and after the first year, we switched to bi-monthly surveys. we actively use the results and talk to the staff about the changes we have made. It's really helped us create a culture of open feedback and keeps motivation and satisfaction high.

Cons

There's very little customization for final reports like one-pagers in PDF for managers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LH
Lucie H.

Insurance, 500+ employees

More than a year

5.0

User-friendly interface with detailed data analysis,

Pros

Offers a lot of features to monitor and improve employee satisfaction. I also love the user-friendly interface and how detailed the data analysis is.

Cons

no cons so far... I am satisfied with this tool!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AN
Anna N.

Insurance, 500+ employees

More than a year

5.0

very friendly platform with great graphics

Pros

It's a super user-friendly platform with the option to fill out surveys from your phone and the graphics are really interesting.

Cons

I do not have anything negative to say. I am pretty satisfied.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC
Laura C.

Oil & Energy, 500+ employees

Less than 6 months

4.0

Real-time data and helpful tips

Pros

Loveee the real-time data... the tips for managers and how the questions change on the same topics so people don't feel like they are just answering the same thing over and over.

Cons

Reports could be a little more user friendly. It's also hard to differentiate people by their positions.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

JV
Jaroslava V.

Insurance, 500+ employees

More than a year

5.0

amazing app!

Pros

What I liked the most about the app is that it's user-friendly and really easy to control.

Cons

Nothing negative to mention. I'm happy with everything.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mechanical or Industrial Engineering, 51-100 employees

More than a year

5.0

very simple to operate after training

Pros

very easy to use, the implementation phase was top-notch and it provided a lot of support throughout the process.

Cons

It's tricky to filter data for the entire organization but after some mentoring, I was able to get the hang of it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

JS
Jana S.

Telecommunications, 500+ employees

More than a year

4.0

Continuous support and new perspectives

Pros

We get continuous support with a friendly and problem-solving attitude. Whenever we have a question or issue, we get the quickest help. It also brings new perspectives on how to use or interpret our data and keeps us focused on the areas that need attention.

Cons

It would be nice to have an even more customizable platform for the statements but honestly we have been able to manage everything easily and always find the best solution with the tools available when we needed a change.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

RR
Richard R.

Machinery, 500+ employees

More than a year

5.0

Easy to use and scalable

Pros

It is very easy to use, scalable and a really professional internal social network. It has all the tools you need to get feedback, celebrate your colleagues' strengths and see how changes in the company and society affect things.

Cons

I don't really have any negative feelings about LutherOne...

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EAV
Elcee Asuncion V.

Telecommunications, 500+ employees

Less than a year

4.0

Helpful for employee engagement

Pros

It helped us understand our employees' happiness and engagement levels so we could target our action plan where it was really needed. We use a tool called Monthly16 for monthly internal surveys. The implementation was smooth, customer service is excellent and everyone I've talked to at LutherOne has been super professional and nice.

Cons

One small thing that could be improved in the future is the employee database upload which we currently have to do manually.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

RH
Romana H.

Human Resources, 500+ employees

Less than a year

5.0

Amazing feedback and recognition features

Pros

I really like a lot of things but especially the continuous feedback, the internal social network and the digital awards and certificates.

Cons

There is nothing I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL
Jan L.

Consumer Goods, 500+ employees

More than a year

4.0

very detailed dashboards

Pros

dashboards are incredibly sophisticated, offering detailed insights and a sleek, modern design that makes data visualization both powerful and accessible.

Cons

no cons�I would love the flexibility to create a customized template and adjust dashboards based on our needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Management Consulting, 1-10 employees

More than a year

5.0

Comprehensive features for hr

Pros

LutherOne is amazing because it brings together different modules for different needs. It has internal social media, feedback, people and team development and performance management modules... all of which are fantastic.

Cons

It is not the easiest to implement for very small and medium-sized companies.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

RJ
Radka J.

Telecommunications, 51-100 employees

More than a year

4.0

best feedback platform

Pros

It gives employees a safe space to share feedback, raise concerns and contribute ideas without fear of consequences. Thanks to the well-thought-out scores, this tool provides valuable insights that can lead to big productivity improvements.

Cons

There are not many options for customizing survey questions. Even though the questions are well-written organizations might want more flexibility.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MH
Magdalena H.

Human Resources, 51-100 employees

Less than 6 months

5.0

All-in-one HR management tool

Pros

The fact that, apart from payroll and admin stuff, most HR management tasks can be handled on just one platform is amazing. It's such a user friendly platform and I can analyze engagement and productivity easily making decisions based on data instead of just assumptions.

Cons

Portuguese translations still are not completely perfect and some parts are still in English.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JP
Jana P.

Telecommunications, 500+ employees

More than a year

5.0

very quick implementation

Pros

implementation was quick and easy with minimum effort from our side. The mobile app is fresh, interactive and super easy to use. The way the scores and indexes correlate has been so helpful in making decisions. For example, thanks to LO, we know that innovations within the company drive employee motivation the most so now we are focusing on that instead of guessing. We can spot trends in many scores across the company and react fast when needed. It's also great for every manager, not just top management and HR since they can see the results of the engagement surveys immediately.

Cons

it would be really useful if users like me could export dashboards to Excel.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MP
Miloslav P.

Retail, 500+ employees

More than a year

5.0

Interactive and insightful solution

Pros

this is very interactive and easy for both managers and team members to use. It really helps unlock the team's potential through data-driven recommendations and provides insightful trends on various aspects of engagement.

Cons

You have to go through spontaneous comments one by one which gives a deeper understanding. But I do miss the option to categorize similar comments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8