Accounting, 11-50 employees
“Smooth automation with global coverage”
Pros
Mercans HR Blizz delivers a smooth and efficient HR and payroll management experience. As its automation and extensive global coverage genuinely help me manage operations.
Cons
The automation and global payroll features are solid but I have noticed the platform's customization options can feel limited and I wish support response times were much faster in some particular situations.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Enterprise, 500+ employees
“affordable fast and accurate payroll”
Pros
I'm very pleased with how affordable, fast and accurate this product has been for me.
Cons
Because it's not widely known I often find it difficult to locate or recommend.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“Quick payroll with excellent support”
Pros
Mercans handles payroll quickly and accurately. Overall the quality of service is excellent. The support team is also always available whenever I need help.
Cons
At first I didn't mind much but I struggled to figure out what some terms and fields actually meant.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Anytime access across all time zones”
Pros
Being able to access it anytime, from anywhere, no matter the time zone is something I like most.
Cons
I do not really have any complaints so far. In my opinion they seem to do everything exceptionally well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 101-500 employees
“supportive team goes above beyond”
Pros
I'm really impressed by how supportive their customer support is as they consistently go out of their way to help.
Cons
Although their customer support team is really supportive I have noticed that at times I have to wait around two to three days for a reply.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Small Business, 11-50 employees
“Modern UX simplifies payroll processes”
Pros
The modern UX of it is something I love. Plus it made handling our payroll easy and hassle-free. Also the platform's powerful payroll engine has simplified how we run the business and reduced complexity across payroll processes.
Cons
No complaints at this time as we haven't noticed any problems during the past 24 months of using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“24 hour impressive software support”
Pros
Their 24 hour support and the overall capability of the software is quite impressive.
Cons
At the moment I don't have any complaints. They continuously release quarterly updates so there's really nothing for me to dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“Top-tier data protection standards met”
Pros
I like that it meets top-tier data protection standards including ISO 20000 and ISO 27001.
Cons
So far I haven't found anything I dislike as I'm genuinely pleased with it and I like it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“accurate payroll for any size”
Pros
Built for companies of any size, it lets our team run payroll accurately and very quickly
Cons
I have no complaints so far as every feature works great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10