Paypro Workforce Management Reviews

Pros

Well it is cool that you can change the language settings so employees who don't read or write in English can still understand everything. My account reps are great too.. but that's about it.

Cons

The system is pretty limited compared to other payroll software. Whether I am creating or using existing reports the reports just are not that great.

Pros

It's a one-stop shop for payroll and benefits. Everything is 100% paperless and employees can see their total benefits cost on their pay statements with YTD totals included.

Cons

It's not the easiest system to use but the results are worth it in the end.

Pros

The team is awesome. They are always willing to help no matter what time it is.

Cons

I would not change anything. I am happy with how it's working for us.

Pros

We have individual contacts for each part of it and each of them is an expert in their area.

Cons

Sometimes there's a slow response to requests especially when it comes to the TLM module.

Pros

All of our payroll needs are met. The system is designed to handle our payroll and much more. The representatives are professional and always so helpful.

Cons

There's no negative to using it as our payroll solution. It's been really solid.

Pros

Generating reports and keeping track of time is very easy. It's so simple and efficient.

Cons

The allocation of hours does not always add up to 100%, which can be a bit off.

Pros

The software is really user-friendly and interactive.... so it was easy to learn and get started.

Cons

I have been using it for a few months and so far I haven't had any issues.

Pros

The customer service is hands down the best! I've worked with other vendors and platforms in the past, but none of them were as responsive as the it team.

Cons

Don't really dislike anything but like any platform there's always room for improvement. There are some minor quirks with setting up profiles, workflows etc but the team is always quick to help and find a solution.

Pros

Payroll calculation features are super easy to use. Their partnership with Kronos is a huge bonus. Also, the benefit administration features have great reporting capabilities and keep track of employee benefit selection history.

Cons

Using the software can be awkward. There are a lot of screens and sometimes it's hard to find exactly what I'm looking for.

Pros

I love working with my reps on both payroll and timekeeping. They are all easy to talk to, patient and respectful whenever we need help. They are always responsive and consistent.

Cons

It is limited in certain areas like not being able to get a report we need or having issues with timesheets due to the accrual settings limitations.

Pros

We are a small business and we just don't have the time to handle everything internally. Their team is so easy to work with and takes care of a lot for us. We really appreciate that they are experts and always have answers to our questions. I feel really comfortable using them.

Cons

So far the experience has been great. We don't have any complaints at the moment.

Pros

Due to time constraints, managing everything internally becomes challenging. Thankfully, PayPro's staff is incredibly cooperative and handles a significant portion of the workload for us. Their expertise and prompt responses to our queries provide us with peace of mind, and we are highly satisfied with their services.

Cons

So far, my experience with this software has been positive, and I haven't encountered any issues to report.