PeopleInsight Reviews

“a true people analytics partner

Pros

Definitely stands out because of the partnership behind it! Jon Allen and his team do much more than hand over dashboards, they really invest the time to understand our business, our data and the very specific people analytics challenges we're trying to solve. Our needs are often complex, unconventional and constantly changing but the team consistently meets us with thoughtful solutions instead of trying to fit us into a rigid, one size fits all approach. They're responsive, transparent and genuinely committed to helping us reach better insights. From custom metrics and lifecycle reporting to fast iteration based on feedback, they bring strong expertise along with a true "let's solve this together" attitude. That flexibility and collaboration have made this platform feel like a real extension of our People Analytics team rather than just another vendor!

Cons

Nothing to call out right now. Working with Jon Allen and his team has been wonderful!

“great support

Pros

Working with this software has been a very positive experience largely because of how hands on the staff and development team have been. Their support and involvement throughout the process have been genuinely appreciated.

Cons

At this point we haven't come across anything we dislike about the portal.

“stellar customer service

Pros

The dashboards are really easy to figure out and that makes daily use much simpler. On top of that Jonathan and Sam have been incredibly helpful whenever questions come up or something needs fixing.

Cons

The trickiest part is making sure the data going into the portal is accurate. When several HR systems are feeding into it things can get complicated although that's not an issue caused by the software itself.

“helpful data for leaders

Pros

It gives leaders the data they need to make well informed decisions.

Cons

At first it was hard to determine which information I actually needed and working through all the available options felt a bit complicated.

“useful integrations, dated interface

Pros

The integrations work reliably and usually need very little hands on effort. The self service option is also a nice advantage since customers can access certain dashboards in real time on their own.

Cons

Getting the dashboards set up at the beginning can take a while. The interface also feels like it could use a more modern look with better visuals and I'd also like to see stronger AI adoption.

“outdated interface and lag

Pros

It's generally easy to figure out, handles large data sets fairly well and the account team has been helpful and supportive.

Cons

The interface feels dated and performance can be slow with noticeable latency. It also needs more custom filtering options and the dashboards seem limited by screen size without any obvious scrolling. The navigation could definitely use a more modern design and at times I had trouble interpreting the data because some parts just aren't very accessible.

“centralized data, old ux

Pros

It was helpful having all the data gathered in one place.

Cons

The UX wasn't very user friendly and working with the data in all the ways I wanted felt a bit difficult.

“navigation is easy

Pros

Getting around the tool feels pretty accessible and I can usually find what I need without much trouble.

Cons

I do wish there were an option to download charts exactly as they appear on the screen. It would also be better with more filtering especially the ability to sort information by department or function.

“flexible dashboards

Pros

Their customer service and support have been consistently helpful. The platform can be customized to fit our needs, company size and structure which has made it feel much more customizeed to how we work. The interface is easy to use and there are plenty of dashboard options along with different ways to break down and analyze the data. Integration and file connectivity have also been smooth and the usage reports are a nice plus.

Cons

At times some dashboards can feel a bit too crowded or not as organized as they could be.

“valuable tool

Pros

Whenever concerns come up or updates need to be made the team responds quickly and follows through. Samoon and Sai have been amazing to work with!

Cons

I really can't point to any drawbacks. It's been valuable in a lot of ways.