Total 11 reviews

3.5

All reviews are from verified customers

Rating Distribution

5

Stars

18%

4

Stars

27%

3

Stars

36%

2

Stars

18%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

J
Jutta

Retail, 1-10 employees

Less than 6 months

4.0

clear and modular

Pros

The system is clear and easy to use. Thanks to its modular setup, features like time tracking can be added whenever needed. Also the design is very user-friendly and looks great.

Cons

One and only downside I have noticed so far is that when employees leave, their vacation time is not automatically adjusted.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

M
Maximilian

Education Management, 1-10 employees

Less than 6 months

5.0

Efficient software for effective HR management

Pros

Personizer is designed to be very simple, making the onboarding of new employees quick and efficient. Plus for our team of 10 the features it offers are more than sufficient.

Cons

Honestly there is nothing negative to report. We chose it because it fully meets our needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Luisa

Political Organization, 11-50 employees

Less than 6 months

4.0

Easy navigation, wide features, great service

Pros

It is easy to navigate, has a wide range of features, is simple to set up and includes a helpful FAQ. I also like the customer service as they are quick to respond.

Cons

Some features are not very user-friendly. Also it would be better if we could set weekly working hours without having to assign them to specific days.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

7

Z
Zehra

Consumer Services, 11-50 employees

Less than 6 months

2.0

Amazing idea with a few flaws

Pros

The features are great overall and adding employees is quick and easy.

Cons

Well I noticed the system is prone to errors, with employee access not always working properly. There is also no phone support available.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

2

Functionality

4

N
Natascha

Construction, 11-50 employees

More than a year

3.0

Easy-to-use program but also room for improvement

Pros

Overall it is easy to use, even on mobile making it perfect for me on-the-go use.

Cons

There is no option to assign employees to projects and we cannot automatically deduct mandatory breaks. Additionally vacation needs to be manually adjusted when an employee starts partway through the year or works part-time.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

4

A
Andr�

Political Organization, 1-10 employees

Less than 6 months

5.0

Very simple and easy-to-use time tracking solution

Pros

The system is very user-friendly and simple, with a well-designed app. The modular setup allows us to add the building blocks we need.

Cons

Even without the full vacation module, I'd love a simple way to book off vacation hours directly in the time tracking system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D
Dirk

Insurance, 1-10 employees

Less than 6 months

3.0

Simple but support is not good

Pros

Overall it's well-structured and tracking work hours and vacation time is very simple with it.

Cons

They are not reachable by phone and despite asking, there is no option for technical support.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

3

Functionality

7

J
Julia

Veterinary, 1-10 employees

Less than 6 months

3.0

Practical modular system for any company size

Pros

I find the modular system very useful when additional software is being used.

Cons

It is unfortunate that the free basic version was discontinued. In hindsight it seems to me a promotional tactic.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

7

A
Andre

Construction, 1-10 employees

Less than 6 months

3.0

Great program with potential for more

Pros

Personizer is simple to use with a clean and easy to navigate interface.

Cons

The admin needs a separate license, even if they are not involved in time tracking. Also I miss the option to export reports as PDFs to provide employees with their timesheets for payroll. The CSV export has formatting issues and always requires visual adjustments.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

D
Dominic

Insurance, 1-10 employees

More than a year

4.0

Simple time tracking tool

Pros

The simple process for tracking working hours and vacation planning has proven highly beneficial for us.

Cons

It is disappointing to me that the app is only available in the next higher tier.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

J
Jan

Telecommunications, 1-10 employees

More than a year

2.0

overly complex features in new version

Pros

I like that there is a starter package. As we mainly need a simple tool for vacation management but I do miss the previous version.

Cons

The software feels too complicated for our needs. As I'd prefer a simpler mode, focusing purely on vacation management without all the other features.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

5